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Big savings up to 60% off on hotels in top destinations. Book your hotel now with Reservations.com
Reservations.com Reviews Summary
Reservations.com has a rating of 3.9 stars from 6,013 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservations.com most frequently mention great job, hotel room and young man. Reservations.com ranks 4th among Hotels sites.
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The reservations went so smoothly and the person I spoke to was very friendly. She was thorough and ensured that I received the best price and the room that suited me the best. I appreciate the friendly nature and helpful attitude. It was a nice experience.
Luvensky made booking my rooms very easy. His calm, patient attitude made me feel comfortable as I stumbled through the process! Thank you, Luvensky
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
I had a great conversation with Christian in making my reservation for 3 night he made it clear and easy pointing out costs and room choices he has a friendly and professional communication and conversing about football was awsome hoping he is working on Friday Feb 6th and Monday Feb 9th to meet him in person😊
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
I had such a positive experience with Ayra who helped me book my mother a room at Hampton Inn Chelsea. She was super friendly and very patient (a little stressed because I wasn't able to drive to get her from Logan because of snow).
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
Ricardo was very patient with me while I found information that was needed for my reservation. He was very helpful and I appreciated his help.
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
Awesome. Gave me great information. She was friendly and you could hear the smile in her voice. Took care of my reservations.
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
I called to make a hotel reservation and had the absolute pleasure of speaking with Emilio, who provided exceptional service from start to finish. He answered every one of my questions thoroughly, made the entire process seamless, and did so with great humor that instantly put me at ease. This was one of the best reservations, professional, and personable.
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing Reservations.com, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
Cleon was very helpful once we got on the correct booking site. My call evidently defaulted another site even though I clicked call from the Apache Casino's website? One he had the correct property, everything was very smooth.
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
Horrible i made reservation for one night. Had a problem with card took care of it. Long story I payed for two rooms and trying to fix that was a joke
I’d love to help! I have searched our system but I am having a hard time finding your reservation with the information provided. Please provide me with the itinerary number beginning in H for your reservation, feel free to escalate it to me at [email protected]. I look forward to hearing back from you and assisting!
Kindly,
Briana S.
Called and spoke with Armando to reserve a room for the Morgan Wallen Concert. Almost no rooms available anywhere. He went above and beyond to help us find a room. Very much appreciate his effort.
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
Called while on the road to hopefully book a room just for the night. Wasn't sure if I could have a dog. Everything went smoothly reserving a room for myself and my car sick dog, considering the connection wasn't great while traveling. The booking agent was very polite, patient, and helpful.
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
I contacted the Hamptom Inn reservation no. For Austin, TX and I was greeted quickly. I went the reservation process with associate but at the end I was told my reservation was not refundable. I canceled the reservation because there some uncertainty in the purpose of my travel
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
Alfredo helped us with our reservation. He really knows how to make his potential customers comfortable. The booking process was painless.
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
I saw a special rate on line for the weekend of our grandson's wedding in May. I called immediately and spoke to Carlos. He booked my special rate and it was all taken care of in a matter of minutes. Very friendly too.
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
Darryl was efficient with very clear information during our interaction, and I liked the way he summarized our reservations at the end of our conversation.
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
The agent we spoke with was very informative and efficient. We felt comfortable talking with him and his competence was obvious.
Thanks 😊
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
I felt very welcome Hugo explained everything thing to me I was impressed with the way he took time to let me how and the time I should check.in I do appreciate his hospitalble service he is good at customary service
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
Very appreciative of agent's efforts to secure a night of lodging for us as our flight from Houston is scheduled for arrival at MCI at 10:40 pm on 01-31-2026.
Val at 10. At Mci
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing Reservations.com, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
Juan Heriberto. Make a terrible mistake by booking me in the wrong address hotel, even if I repeat him twice the correct address where I want to be, and he still made the mistake, now it's turning to be a headache for me because I have to wait. I don't know for how long to see if they can transfer my booking to the right address hotel. I'm totally disappointed with the service of this man.
I’d love to help! I have searched our system but I am having a hard time finding your reservation with the information provided. Please provide me with the itinerary number beginning in H for your reservation, feel free to escalate it to me at [email protected]. I look forward to hearing back from you and assisting!
Kindly,
Briana S.
I didn't feel rushed making my reservations and got exactly the accommodations that I needed for my stay. Sometimes you need that direct connection on the phone and you want things to go right and not feel rushed or that you missed something. My agent brought up a few things that I hadn't thought of so that was a plus.
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing Reservations.com to be a part of your travel plans!
Kindly,
Briana S.