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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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I had the pleasure of working with Victor Reina. Victor went above and beyond to identify the parts that I needed. I had a very positive experience with Victor. Give this gentleman a raise
Called RealTruck with questions about tonneau covers. There are so many options that I had a bunch of questions. Will was very good and polite. He took time and addressed all my questions. With what I wanted and how I use my truck I ended up ordering the Tuxedo Pro X15. Hoping this decision works out for the best. Thanks REALTRUCK and thanks Will for spending time with me.
My rep was helpful in finding something that would work well for me and the company was prompt in shipping.
Very knowledgeable very helpful painless.Kevin was very good.
Broken and missing parts poor support prior to purchase. Had to move factory hardware for proper installation. Was not told this in advance.
Excellent service from a very knowledgeable person thanks for providing items I needed
Great customer service. Helped with everything I needed and answered all my questions. I really like they have a veterans discount. That means alot to me.
The lady was awesome. She answered all of my questions using the information from our new Transit Van to help us identify the correct cover. It was precut and fits very nicely.
I want to thank Kevin for his patience & knowledge. He gave me time to go out & measure the truck bed. He was kind and Considerate. Great Job!
The whole experience was very good. Customer Service from Mimi was excellent. She was very informative and advised me of the best item for my Chevy Truck needs. Will use them again, and refer the company to others. A local Truck Asessories Company in Coeur d' Alene, would not even help me in their showroom. Shame on them, and their loss to another better buy and experience from REALTRUCK. Sincerely, Ricke A.
My sales person was courteous, knowledgeable and helpful while helping me pick out a tonneau cover and sidesteps.
Quick easy chat on the web. Was sent an email to pay and sent in 10 minutes
We'll see about their touted installation support. More later!
Real truck sent me the wrong part. Experience was not good I'll call someone else next time.
As with previous purchases, fast and efficient. Pleasure doing business here.
It was real easy to find the product I needed. The shipping was quick and I had my item in a couple days.
Easy ordering through Chat and the staff answered all my questions. Cover arrived quickly and was a perfect fit and easy to install.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

