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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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I was not informed about the full amount of my purchase. I had to call to get all the information. I was given one price and charged another. After the second call it got cleared up. This should not have happened. I am not sure if I will order anything else from Real truck?
Sales agent was extremely helpful on getting me the discounts that were applicable and getting the product ordered…
Friendly, professional, and helpful staff...Thank you very much for working with me on my recent order.
Cheyenne (Customer Service Representative) from real truck was extremely helpful and courteous. She helped me through the process to purchase my seat covers. Great company and exemplary customer service. Highly Recommend!
Customer service representative very helpful and very courteous throughout order process
Things went well, installation was fairly easy, only thing i would suggest is having assistance when it comes to aligning the cover makes it a little easier with someone outside looking at lines while your under the cover tightening the latches
Fast delivery, easy installation and fit like a glove.
I couldn't find what I was looking for and I simply asked in the chat. The guy looked at my previous order. Sent me an email with request for payment. The replacement cover showed up at my door within a few days and took 30 minutes to put on my truck. It couldn't get much easier than that. I never submit reviews, but this one I felt obligated because of such great service. Thank you!
Could not find these anywhere else except here. Good prices, and even gave me a veteran's discount!
No delivery from FedEx,how can I judge product. Support team is questionable at this time,takes 2-3 business days.
I purchased side steps and mounting brackets. Tracking info was only provided for brackets and not step sides.
Service was Excellent, Product arrived on time and as described!
My sales representative was knowledgeable, courteous and committed to customer service.
The help I received was great! Also I had some additional questions about wheel dimensions for my truck and she took the time to educate me on the question that I had and some. She was perfect!
Very personable and knowledgeable salesman. I was disappointed that BedRug discontinued the product I was using, but Raff helped me find an alternative. Great job!
Ordered the wrong Nerf bars and had the issue resolved in one day...called sales in order to see the possibility of a discount on a tonneau cover and received 5% off...second purchase and glad I came back to this company.
Great customer support. Fast shipping. Good prices. What else is there to say.
I had some questions about a rebate and the sales rep was very helpful and understanding of my 70 year old non technical self. I have bought here before and always felt I got a great deal!
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

