RealTruckReviews 8,718

Very knowledgeable, very helpful without the sales pressure,

It was very professional, and I will buy again in the future

Thank you 😊 for your help and getting my order completed...Can't wait to get my steps for my GMC Truck...

Don Wentling was great to work with! Very pleasant and efficient and he made the phone purchasing experience great!

Chose the chat option and the agent was great, fast, answered my questions and got the product ordered and moving in minutes. Time is money and they saved me both!

Great service! I ordered my cover on Monday at 2:15 PM received the cover on Wednesday at 11:35. I was blowing away. Congrats for the great customer service.

Customer service rep was fantastic. Answered my emails in a timely manner and got replacement part ordered.

Very enjoyable experience the person on the other end of the chat line her name was Julie H was very, very helpful

Chat did not work, pushed the issue to the web site.

I had an extremely great expreriance dealing with Nicholas for a government purchase. I will be utilizing the site for all of my future government and personal purchases gong forward.

First time order on site. Prices are good. I love the fitment guarantee when placing order through chat.
Hoping the item gets here fast. :)

I needed to replace a lost key for my RollNLock truck bed cover and the customer service rep was super helpful and made it very easy.

I called and whoever I talked with said he had to go check and see if they had one available then returned and said they did and he would ship it out the next day. Now I find out it was never sent and you are waiting to fill my order.

The first order was broken upon arrival called real truck and they were very helpful in fixing the issue waiting on second set hopefully better results this time

Extremely friendly and helpful Chelsea took my order over the phone when the website glitched.
This is so rare in the customer service world.
Thank you to Chelsea for a relaxed and pleasant experience!

The only negative is the hold time. I understand things were very busy. The tech that helped me was very helpful and thorough. I am ordering from real truck because other orders from China have been lost. The one good one did not work.

I actually spoke with someone who knew what I needed for my truck. She was very helpful.

Overall experience was great until I called back and tried to email the person or ai providing chat. I could no longer get customer service to answer my questions.

Purchase experience was average. Waiting to receive product to see if it matches the hype

Satisfied customer, Customer Service was very knowledgeable and was nice of them to return my call.