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RealTruck

4.4

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From the business

Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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Go Rhine RB20 Slim Running Boards
April 16, 2025

Jacquelyn Woodhams is the absolute best! She went above and beyond to arrange for my purchase. I will be asking for her assistance on all future orders.

Date of experience: April 1, 2025
Georgia
1 review
0 helpful votes
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Customer Service Rocks
April 15, 2025

Spoke with Andrew W. Who was very knowledgeable and refused to be price beat. He was great to work with, shipping was fast, and products are top notch!

Date of experience: April 5, 2025
Colorado
1 review
0 helpful votes
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6 to 8 weeks
April 15, 2025

Ordered my product on Monday and by Friday still had heard nothing as far as shipping or tracking information. Called the company. Still they cannot report when the product would be shipped. She said sometimes it takes 6 to 8 weeks. Would that being said I canceled the order.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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QUALITY AT A FAIR PRICE
April 15, 2025

I BOUGHT MUD FLAPS AND A BUG SHIELD FOR A 2025 F 150 ALL FIT PERFECTLY MY AGENT WAS EXCELLENT AT BEING HELPFUL.

Date of experience: April 5, 2025
Illinois
1 review
0 helpful votes
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Good Experience
April 15, 2025

Called for some replacement parts and the person I spoke with was very helpful and knowledgeable! Would not hesitate to call back again for any future needs.

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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Easy Installation
April 15, 2025

Excellent product and service! The installation was quick and straightforward, making it hassle-free to set up. The quality exceeded my expectations, and everything works perfectly. Highly recommend this to anyone looking for a reliable and easy-to-use solution!

Date of experience: April 5, 2025
Arizona
1 review
0 helpful votes
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Professional.!
April 14, 2025

Chris took exceptional care of my ordering experience and handled everything efficiently and professionally.!

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Nurff bars
April 14, 2025

Fair price and fast shipping 2024 Nissan Frontier crew cab five foot bed

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Helpful with details.
April 14, 2025

They are always helpful with details. Sometimes things I don't think about. Buy most of my accessories from Realtruck!

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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My experience
April 14, 2025

Very satisfied with customer service, fast shipping and great quality.

Date of experience: April 4, 2025
Ohio
1 review
0 helpful votes
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D72
April 13, 2025

Personnel was very courteous and friendly also found what I was looking for.

Date of experience: April 3, 2025
Ohio
1 review
0 helpful votes
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Husky Wheel Well Liners
April 13, 2025

Installing the driver's side was a perfect fit. The passengers side I had to trim some of the edge to get it too fit inside the wheel well. Overall, a good product

Date of experience: April 3, 2025
Colorado
1 review
0 helpful votes
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Truck bed cover.
April 13, 2025

Order process was smooth. Your representative was excellent.

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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Excellent customer service
April 13, 2025

I needed a part for my tri-fold bed cover and Jacquelyn was great at helping me figure out what part and get it ordered.

Date of experience: April 3, 2025
Florida
1 review
0 helpful votes
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Great customer service
April 13, 2025

I ordered 3 different items. I spoke with two representatives and had one chat. All people involved in the ordering were nothing short of outstanding and provided the best customer service. I would highly recommend RealTruck and their staff to anyone needing to enhance their vehicle. Fair pricing too. Thank you all.

Date of experience: April 3, 2025
Illinois
1 review
0 helpful votes
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Great customer service!
April 12, 2025

I texted customer service about what I may need. Through pictures I sent, they informed me of the parts I needed and even placed the order for me. All I had to do was click a link and make my payment. They made it extremely easy for me to get what I needed. Great experience!

Date of experience: April 2, 2025
Idaho
1 review
0 helpful votes
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Quick & easy ordereing
April 12, 2025
Updated review

Found what I was looking for quickly. Ordering was a snap.

Date of experience: April 1, 2025

Great products!
October 27, 2024
Previous review

Ordering is quick & easy. I love the chat feature.

Date of experience: October 17, 2024
Iowa
1 review
0 helpful votes
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Quick Replacement Parts
April 12, 2025

Used the online chat tool to describe our need. Quickly identified the specific part I needed and arranged for purchase via secure link. Saved lots of time by not having to order directly from a local dealer.

Date of experience: April 1, 2025
Florida
1 review
0 helpful votes
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Great Job
April 12, 2025

Excellent customer phone service
Great Job definitely will use this company in the future

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Very Pleased with sales rep
April 11, 2025

Sales rep was fantastic, friendly, very helpful and knowledgeable, made sure what I was buying was the correct fit for my truck, answered all my questions, did not rush me in my purchase. Made sure I was satisfied before going through with my purchase. My new go to place for all my truck accessories

Date of experience: March 31, 2025