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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Fast delivery. The fit was perfect.
Website was very easy to manipulate too.
I recently decided that I had to do something about the dash reflection in my 2015 F-150, It was really simple to order with the assistance of the chat option, the representative that helped me was extremely helpful, as I was on a timeline due to an upcoming trip, she helped me find a cover that would arrive in time. It was on time, easy to install, haven't done a driving test in bright sunlight, but it looks good and fit well.
Arsonal wheel are over 90 days out, instead of keeping my order they refunded my money, and informed me that i would need to keep trying to reorder the arsonal wheel if i wanted them
It was simple and it showed up with in the time they said it would great place to do business thanks again
Hi Roger, thank you for sharing your experience with us!
Dissatisfied first order was wrong size was out of town on an emergency missed return time frame
Jared assisted me by calling the vendors for product availability, shipping and rebate information.
Hello Charlies, thank you for sharing your shopping experience!
Ordered incompatible products. No problem in returning and replacing. Nor in obtaining help to insure I ordered the correct ones. Thanks.
Hi Rodney, thank you for sharing your experience with us.
Had great help ordering from a young lady for truck bed mat
Hi Dwight, thank you for telling us bout your experience.
Hello, thank you for sharing your experience!
Very Good Customer SERVICE! They Know What They are Talking About and Price Match was GREAT! They Even Beat the Match with a Lower Price!
Efficient & reliable order process & delivery great. Beat out Amazon! Still need to get it on my truck but so far so good
Good customer service excellent communication kept me well informed
Donald was great at helping me order my parts. I will be back to order from real truck soon
Had to change order, customer service helped cancel first order and make changes. Good job!
As a US Veteran I really appreciate the attention for Veterans consideration, acknowledge to be recognize is a A+++, Thank You!
I wasn't completely sure on the size of truck bed cover I needed so I hopped on chat and chatted with Kevin D. He was very helpful and was able to make sure I ordered the right size. Very easy, very professional and fast shipping!
Hi Christine, we are happy to hear we were able to help assist you with ordering and ensuring the product you wanted would work for you. Thank you for your business!
I used the "Live Chat" feature to get some help selecting parts for my '07 RAM 2500. The service was fast, knowledgeable and got my order processed without any issues. Thank you for the excellent service!
Hi Thomas, thank you for sharing your experience!
Bought a Gator tri fold tonneau cover. Upon shopping on the website, an icon popped up saying for a discount on your order, click here. An agent popped up, applied the discount, I had my order in 3 days. Doesn't get much better than that!
Hi Robert, thank you for sharing your experience!
Got it fast. Fitment was perfect, went on quickly, no problems whatsoever. Great aftermarket fitment.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello David, we apologize for the backorder for your vehicle. Once we are notified of a backorder passed 60 days, we must initiate a refund.