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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Totally awesome! Now it's up to fedex to take care of pick up and delivery. Matt and the staff got all the exchange paperwork completed and so easy to work with. Thanks to everyone.
We've been looking at bed covers and knew we wanted a retrax. We had decided to order one and when we went to the website they were on sale. We spoke to Cris through text and it was a very simple process. Our previous order was for running boards which we really like. We haven't received our bed cover yet, but when we do, I'll send in another review
Spoke with the sales rep will he answered all of my questions and concerns I had about a product and I ended up ordering a bed mat for the rear of my 2018 Toyota Tacoma.
Very pleasant experience. Great customer service and very informative. Assist with detail experience and descriptive and good insights.
Would use real trucks again. They have great service. Am I like how they treated me just waiting on my package to arrive.
Chat was awesome, got what I needed at a great price. Very knowledgeable people...
Very friendly took time to explain the product. Went out of their way to make sure I received the best price as well. Thank you.
I ordered a bed cover for my brand new 2025 Ford Ranger XLT. The customer service was excellent and ordering was a breeze.
Ordered and got rotten boards for my 2025 ram 2500 for $360receiving the boards which were pretty pretty nice read the directions said that I had to buy mounting brackets that were not supplied if I had known I'll bought them when I ordered to run boards. Had to call in wait on the phone for 30 minutes to find out they were on another $140 would've been nice to know I need a brackets when I ordered running boards who sells running boards without mounting brackets. But on a good note, customer service was nice and very helpful.
The day before I tried to purchase, and was getting another 10% off. But I couldn't get through the pay pal or credit card so as to pay. So tried next day all worked but was 10% higher in price. So didn't like that. Other wise all was ok
Chris was great he was very informative and answered all of our questions and when we reached out to him he responded right away!
I reached out for replacement corner caps for a cover and Victor was on it! Extremely happy with the service, along with price for the parts. Can't stress enough how easy it was to work with them through the chat feature and how fast they had things taken care of. Highly recommend them to friends and family!
Matt dug into the details of the product that gave me the confidence to purchase! I had many options to choose from and his knowledge meant the difference!
I ordered floor mats and they were a perfect fit, thank you for your input on what were the best options.
Very quick service, had it in 4 days. Highly recommend Real truck for your mods. Representative was very knowledgeable and helpful.
Great service on the phone. Very helpful. Shouldn't take 4-6 weeks for bolts. Bought several items before. Shipped right away. Disappointed can't put on my steps for awhile.
I was unsure of my order, so I called, and I spoke with a man named Butch. He was beyond helpful. He anserrd all my questions and helped me with my order. The whrels were beautiful.
ORDERED A BED COVER AND WS 200 LESS THAN OTHER MERCHANTS AND HAD IT INSTALLED MY SELF WITHIN 1 HOUR.
Everything is fast and great phone service when ordering however getting help is like pulling teeth. They multiple times your oder number, have to transfer no mater what extension you use. Email link and chat link do not work on website. Email colors make it very hard to read, should I go on? Brief hold exceeded wait time so I hung up
I was told the top would ship 5 days ago and still hasn't shipped. I called and ordered a more expensive cover that I was told was in stock and it in fact wasn't. And there is no eta for the cover to arrive.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

