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RealTruck

4.4

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From the business

Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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Tonneau Cover purchase
January 14, 2022

They were very helpful and were willing to deal with me since the item I wanted was not available

Date of experience: January 14, 2022
Lauren S. — RealTruck Rep
over a year old

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North Carolina
1 review
0 helpful votes
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Clutch Chat
January 14, 2022

Melanie with chat services was very helpful, cant wait for my products to arrive.

Date of experience: January 14, 2022
Lauren S. — RealTruck Rep
over a year old

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Indiana
1 review
0 helpful votes
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Great Service and Professional
January 14, 2022

Had questions about power step bars and if they would fit correctly. I received great service and was able to order them on the phone along with getting an email follow up to confirm my order with shipping information. Fast and easy. Thank you.

Date of experience: January 14, 2022
Lauren S. — RealTruck Rep
over a year old

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Colorado
1 review
0 helpful votes
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Review one
January 14, 2022

Was at the door right time. Easy to install if you follow instructions. Would advise an air wrench for the big/long bolts that you have to remove and reinstall from the truck. Good stuff

Date of experience: January 13, 2022
Lauren S. — RealTruck Rep
over a year old

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Florida
1 review
0 helpful votes
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Soft tonneau cover
January 14, 2022

The person in the chat room was very helpful and knew the product. She explained every question I had and made the purchase easy. The cover came in in 4 days. The cover fits perfect and looks great only took 20 mins to install. I have owned this truck since new 33 years to be exact.

Date of experience: January 13, 2022
Lauren S. — RealTruck Rep
over a year old

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Texas
1 review
0 helpful votes
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Easy to navigate great pricing!
January 13, 2022

Simple and easy... process are awesome O will definitely ne making more future purchases with them

Date of experience: January 12, 2022
Lauren S. — RealTruck Rep
over a year old

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Florida
0 reviews
0 helpful votes
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Cover F-150 5'6"
January 12, 2022

Great, attention to you and what you need, and had in stock, shipped the same day I called, needed it fast..

Date of experience: January 12, 2022
Lauren S. — RealTruck Rep
over a year old

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Washington
1 review
0 helpful votes
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Excellent service
January 12, 2022

Knowledgeable, friendly staff made the purchase of my new running boards a real pleasure.

Date of experience: January 12, 2022
Lauren S. — RealTruck Rep
over a year old

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Michigan
1 review
0 helpful votes
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Running boards for F350
January 12, 2022

I went on line to check on running boards, I found a set that should work but didn't want to order than show up wrong parts. I Called the Line line, the workers there was very helpful, yes my order was correct, they took my payment on the spot, and will send out my order. I am very pleased with this whole transaction.
Keep up the excellent communications.

Date of experience: January 12, 2022
Lauren S. — RealTruck Rep
over a year old

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Illinois
1 review
0 helpful votes
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Truck taunnou
January 12, 2022

Took order fast and answered all of my questions,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: January 12, 2022
Lauren S. — RealTruck Rep
over a year old

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Illinois
1 review
0 helpful votes
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Maverick assistance
January 12, 2022

Easy very friendly. Helped me find the right idea I needed

Date of experience: January 12, 2022
Lauren S. — RealTruck Rep
over a year old

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Colorado
1 review
0 helpful votes
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Was a great experience to speak with a live human, thanks

Date of experience: January 12, 2022
Lauren S. — RealTruck Rep
over a year old

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Washington
1 review
0 helpful votes
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Rep was accommodating - patient- thorough. Was great

Date of experience: January 12, 2022
Lauren S. — RealTruck Rep
over a year old

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North Carolina
1 review
0 helpful votes
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User friendly
January 11, 2022

Easy to order and find products. Customer service was great. All questions answered

Date of experience: January 11, 2022
Lauren S. — RealTruck Rep
over a year old

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Georgia
1 review
0 helpful votes
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HAPPY five star
January 11, 2022

Was happy with the service I received. Was able to find the bed cover for 825.00. But like the service I received from RealTruck. The online site is easy to navigate..

Date of experience: January 10, 2022
Lauren S. — RealTruck Rep
over a year old

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New Mexico
0 reviews
0 helpful votes
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Went above and beyond
January 11, 2022

Customer service answered every is full detail and helped me pick the exact one I needed

Date of experience: January 10, 2022
Lauren S. — RealTruck Rep
over a year old

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Kentucky
1 review
0 helpful votes
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Truck Accessories
January 11, 2022

Great prices and products for my truck. Paypal payment was very helpful to me.

Date of experience: January 10, 2022
Lauren S. — RealTruck Rep
over a year old

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Massachusetts
1 review
0 helpful votes
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Great deal!
January 10, 2022

I ordered steps and a tonneau cover for my new truck. I entered the chat service and inquired about any additional discounts. Erin informed me that they could add additional discounts which basically covered the taxes. Amazing!

Date of experience: January 10, 2022
Lauren S. — RealTruck Rep
over a year old

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Oregon
1 review
0 helpful votes
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Nice item but long wait.
February 9, 2022

I ordered a tonneau cover for my truck only to get a revised shipping date of over 45 days out, I am not happy and will look to cancel the order.

Date of experience: January 10, 2022
Texas
1 review
0 helpful votes
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New cover for my pickup
January 10, 2022

Good experience with sales lady online. Offered a discount off regular price.

Date of experience: January 10, 2022
Lauren S. — RealTruck Rep
over a year old

Thank you for sharing your shopping experience!