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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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This was one of the easiest items I have ever bought on line. The people were so knowledgeable about all my questions. I will be recommending this company to my friends to purchase truck items on line. Thanks for the very pleasant experience.
Order not complete an you are saying it is solved an it is not
Hello Tim, I want to apologize and recognize that we did close your ticket out in error. It should have been redirected to the correct department and it was not. We notified the manufacturer of your missing parts and will update you once we receive updates from them. We want to thank you for your patience at this time.
I RECENTLY PURCHASED A SET OF IONIC RUNNING BOARDS ONLY TO FIND OUT THAT THEY WONT WORK ON MY TRUCK AND THEN I HAD TO SPEND ANOTHER 250.00 EXTRA TO GET THE RIGHT ONES I NEED, I WISH YOUR COMPANY WOULD EXPLAIN COVERAGE A LITTLE BETTER
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All good. Very easy to find what i wanted. I have shopped here before and have been very happy with my purchase
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Perfect purchase, great call service and informative conversation. They arrived early and I already have them mounted. Great looking great help on the phone very satisfied.
Hey, we are happy to hear your shopping experience was a success!
They helped me with the order due to some questions i had. Very helpful
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They very considerate and that's why I keep ordered
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Good selection of products, fair pricing and great support. Excellent phone folks too.
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Easy transaction. Agent Nemesis was very helpful. Online purchase through chat was easy and secure
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Called with a list of questions. Everything was answered to my satisfaction. Fast, Friendly and knowledgeable.
Thank you for your kindness and quick delivery. It fit perfectly!
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I ordered 4 wheels and lug nuts on 4/28/22. Although I've received information that the lug nuts have been shipped I have not heard about the wheels.
The woman that I spoke with on the phone was helpful and it was easy to order.
FED delivered my new Running boards for my GMC truck, but only the brackets were in the box. The Running boards are missing.
Great experience. Customer Service Representative was very helpful with identifying correct parts and entering order.
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He directed me to a maker and it was what I was looking for. Haven't seen it yet but I am looking forward to it!
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Easy to deal with very knowledgeable and helpful. If the product I purchased is satisfactory I will definitely buy here again.
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Real easy to work with and very helpful. They know what they are talking about makes you feel comfortable knowing you are getting the right product for your vehicle
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Was shopping around for running boards and an exhaust system for my wife's suburban. Was able to find both items from here. Also was able to talk with someone about these items and even received a small discount off of them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, we are happy to hear your ordering experience was smooth for you!