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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Been hard to find parts for my 2017 Tundra TRD Off Road. Called around and the guys at RealTruck had them in stock! Was surprised and pulled the trigger immediately. Not only did they let me order it over the phone but they also had it shipped that day. Fantastic customer service.
I wanted a cover for my truck bed. I found the site and exactly what I was wanting. I did the chat version with a representative Lee he was awesome to deal with. I got it ordered paid extra for express delivery and now I am waiting for it to come. All in all, it was a great experience.
Hi, we are happy to hear your ordering experience was smooth for you!
These guys where awesome to work with. They answered my question and held the sales price for me. Good job guys, thank you.
Hello, thank you for sharing your shopping experience!
I was able to complete my order on a Sunday evening without a hitch! My item was shipped out the very next morning. Beyond impressed!
Hello, thank you for telling us about your order experience!
I called and spoke with the sweetest lady on the phone. She directed me completely. Thank You! Then to see them at my door early was Devine.
Hey, we are happy to hear your shopping experience was a success!
I called to order running boards for a trailblazer, the young man I talked was very friendly and knew what I wanted. They were shipped out the mext day
Hi, thank you for sharing your feedback!
Very happy fairly quick shipping I will order from them again.
Did a chat with Santana and was emailed an invoice for the Bak Revolver X4s. Went in and paid. Easy as pie.
Excellent experience with customer service. Everything was quick and easy, thank you.
Great salesperson was very helpful and knew the product in product
Very fast delivery when you call. I received my items in two days because they had it in stock. Only took about an hour to install the running boards and fit good. The tonneau cover only took less then 5 minutes to install.
The delivery was ahead of schedule which was much appreciated. The instructions where easy to understand and the installation was quick and easy. Not to mention they look great.
After receiving the notice that my nerf bars would be delivered in 2weeks. I then 2days later received a notification that the estimated delivery date was 3months away. Ok i thought and waited the 3months greatly anticipating the arrival. The 3months arrived and I received a new notification that it would be another 3 month wait. Not very happy in upstate NY
Came early and was easy to install. Will be looking for running boards next
They only sent 1/2 the order the other is back ordered have had 2 support tickets created they are just kicking the can down the road tried to cancel the other 1/2 it takes 3 to 5 business days to process an order buy they sure hit my card for a part they dont have and cant seen to get wont be using real truck again
From the time we started our chat to the end of the chat. Everything went very good.
I appreciate that you can chat directly with a sales expert and that they are willing to deal. Every time I've ordered from Realtruck.com, I've been pleased.
Alex helped me learn the differences between four of the different hard tri-folds, to allow me to make a more informed decision. That said the product descriptions on the site could use an update. All on all, happy customer
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.


Hey, we are happy to hear your shopping experience was a success!