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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Still waiting for my truck to arrive. Wanted to have the bed mat ready to go. Wasn't sure if there would be out of stock issues. I guess not. Thanks for the prompt delivery.
I bought tires from RealTruck, found a lower price the next day. I asked for a price match and never heard back from RealTruck. I will buy somewhere else in the future.
Ordered the bugshield II early on Tuesday. Had it on my porch Wednesday. Install was easy with existing factory holes. Price was right, cheaper than anywhere else, plus super fast shipping. Looks factory on the truck! Very pleased!
I was told on 8/4 that the part would be shipped on 8/8 from Golden Valley, Az, and I would receive the product by 8/10. I called customer service on 8/11 as I had not received a tracking number yet, and was told by customer service no one has that product available. I then sent a email to the sales rep. No response. I then called the parts department and was told that the sales rep. Order form the wrong place, that he should have ordered from Golden Valley, which I was told that where they were coming from. What a joke of a company. Buyer beware...
I called in to order my tires and person on the other end was very helpful in answering any and all questions
Was easy to install on my Chevy Colorado. Took about 20 min. Per side.
They look good and do what they are meant to do.
I worked with a live Chat agent, Will, who was able to look up inventory for thier IN warehouse and got the order priotized and shipepd same day so I would have for the weekend!
Sales rep was very helpful seem to be knowledgeable I'll find out when I get my parts thank you very much I will shop with you again
Technician I spoke with was knowledgeable and helped make my decision easier
Fast, efficient, lowest price. Representative was very friendly and knowledgeable. Thanks
Purchased through chat with expert and received additional discount.
No problem with real truck.
Problem is wrong brackets sent in package.
Supply order has been filed.
Purchased a set of AMP running boards online ($1776) because the website displayed that they'd arrive in x days. The advertised arrival date CHANGES ON THE CONFIRMATION EMAIL and I call CS. Hold for 45+ minutes and then some clerk tells me that they'll email me when the items ship. 2 weeks later, I get an email stating that they are cancelling the order because the mfg (AMP Research - which they provide CS for) claims they cannot fulfill the order. BEWARE OF THE BAIT & SWITCH DELIVERY DATE PROMISES REALTRUCK MAKES TO GET YOUR ORDER. NOW I HAVE TO WAIT UP TO 10 BUSINESS DAYS TO GET MY REFUND!
Finally installed and much more pleased with these than the standard guard. Very much more pleased. Looks great
I was looking to replace my truck bed hard lid with something easy to remove but still give me privacy. Picked one out. The price was right, but I saw the chat saying something about getting a better price. I chatted with Daniel and he got me a better price. Literey pushed me "off the fence." Made the decision right there. I think I made the right call.
I spoke to 2 agents on two separate days, both were very courteous and kind. I will definitely tell others about your company.
Thank you
Excellent ordered parts Saturday and was told I would get them Wednesday but got them next day was super happy. Will definitely order more parts soon.
Im happy for the Sarves they give me and im going to tell my frinds for that to ordar to them truck for the good Servaes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members