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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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First time on site found that they have a nice selection and the online chat help was great in completing my order.
I have made two purchases from them both have gone smoothly. Shipping was fast, products were as described on the site and prices were good. What more can you ask for.
Service was good hopefully product is just as good.
Satisfied by the overall quality of this product, fits very well on my truck
I was assisted by a RealTruck representative, and he directed me on the correct type of bed cover for my area. I had selected a soft top, but since I live in a snow, icy area he recommended a hard cover for my truck. Everything came in great condition, and the instructions was easy to follow. RealTruck is a great place for your trucking parts.
Purchased wheels thru a vendor, delivered by RealTruck. Went easy, no complaints
I found several wheels I wanted talked to them to see what will work the best narrowed it down to 2 then I picked the set I wanted
Placed an order, got my confirmation, the next day after they charged my card... they canceled my order!
Via a representaive, a backrack with an inside mount tonneau install kit was ordered, but what came in the box for the install kit was not for inside mount tonneau cover. Spoke with customer service to get a replacement ordered and a return label for the previously shipped part. Hopefully the correct part will come this time
The gentleman was very knowledgeable, and professional to speak with. He knew exactly what I needed for my truck. I will definitely do business with RealTruck again in the future. Very fast shipping too. Thank you.
I ordered a Steelcraft H.D. Front grille guard for my 2018 Chevy Silverado. On 11/14 received it on 11/23 very fast shipping. With NO damage. Their customer service was great their shipping department is 5 Star my grill was bubble & rubber rapped covered. Excellent protection. With free shipping. I had a good experience with REAL TRUCK & would recommend it GENE
Ordered a tonneau cover for my 2023 Ford Maverick Hybrid. Received excellent guidance through live chat and ended up with a Facebook Forums discount to sweeten the deal, with free shipping.
Great product, Easy install. Only problem: I received 6 10mm washers ( needs 12) and they were a little bit to small ( had to drill them out.).
Easy transaction and more impressed that when I called I was speaking to an American. Thank you Anne
I was looking for a bed cover and looking at a roll-up. I had a price range but the person who I was talking to suggested a couple different ones instead of just showing the top price of my budget.
Thank you to Alex for the great recommendations and advice. I would recommend this site and customer service to anyone in the market for tonneau cover as well as all other products they carry. Thank you!
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.


Hi Valerie, thank you for taking the time to leave a review for us. Please reach out to me with your email, order number, or support ticket number so that we can discuss this further.