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RealTruck

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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Ohio
1 review
0 helpful votes
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Called got through quickly was able to save a little bit of money

Date of experience: August 29, 2025
Tennessee
1 review
0 helpful votes
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Wow, what a team!
September 8, 2025

Wow, what a team! Cristian Woodruff was great and the warehouse must be across the street, it was at my door the next day! All I can say is congratulations to a number one company. Thank you, James Duncan

Date of experience: August 28, 2025
Colorado
1 review
0 helpful votes
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SALESMAN WENT ABOVE AND BEYOND TO FIND PART. VERY PROFESSIONAL AND VERY NICE TO DEAL WITH-THANK YOU FOR A GREAT EXPERIENCE!

Date of experience: August 28, 2025
Georgia
1 review
0 helpful votes
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Could not have been better.what more can i say you guys do it all.

Date of experience: August 28, 2025
Washington
1 review
0 helpful votes
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This is my 3rd purchase from RealTrucks
September 6, 2025

This is my 3rd purchase from RealTrucks. New pickups mean new bed covers. They offer competitive pricing on great products. By calling the number - I was partnered with a knowledgeable sales representative that better helped me understand my options. They also are available and incentivized to help you find quality solutions for other "Truck Needs". Realtruck and their sales team are my first stop!

Date of experience: August 27, 2025
Indiana
1 review
0 helpful votes
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Great product, Excellent service and fast shipping. Will do business again

Date of experience: August 27, 2025
Virginia
2 reviews
0 helpful votes
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I have a 6year old MX4 that needed new bumpers and the bulkhead seal. Real truck provided them at no cost! Get product and great customer service I highly recommend the BakFlip products!

Date of experience: August 26, 2025
North Carolina
1 review
0 helpful votes
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Andrew was awesome!
September 5, 2025

Andrew was awesome! EXT 1784 :) He solved my issue with ease.

Date of experience: August 26, 2025
Arizona
1 review
0 helpful votes
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Delivery was faster than expected
September 5, 2025

Delivery was faster than expected. Installation did not go so well. I called and spoke with customer service. The lady determined I need new rails which is unsatisfactory as I'm going on a trip and that's why I ordered the thing. She said it would take ten to fifteen days. I sent pictures per her request. Trying to follow up, I waited on hold an hour and a half. I gave up and hung up.

Date of experience: August 26, 2025
New Hampshire
1 review
0 helpful votes
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Very helpful sales person
September 5, 2025

Very helpful sales person. Helped me navigate the web site to see what i needed to purchase.

Date of experience: August 26, 2025
Texas
1 review
0 helpful votes
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Everything was excellent…I will definitely buy again from this company

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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We were finally able to find the part that I needed, and I was able to put it on my truck with no problems. So far so good.

Date of experience: July 21, 2025
Tennessee
1 review
0 helpful votes
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Very Good customer service
September 5, 2025

Very Good customer service. Good product. Good delivery time.

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Third time is the charm...
September 4, 2025

Third time is the charm... this is the 3rd unit I purchased and FINALLY, the 3rd unit was exactly what I wanted

Date of experience: August 25, 2025
Canada
1 review
0 helpful votes
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The gentleman on the phone was very fast, very helpful and I even sent him a picture of something I was looking for and he went through the whole system to help me find it very satisfied

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Great customer service when looking at what to order, very quick shipping, and very easy to install. Product feels solid, would order again.

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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The website was easy to navigate and the pricing was fair, especially considering this is American Made!

Date of experience: August 19, 2025
California
1 review
0 helpful votes
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Got the wrong part talked to a live person gave him the make year model picture of my part 2009 2500 HD Silverado AMP research side step replacement motor he confirmed the part number and wrong part showed up need this sent back free and need the correct one free of charge

Date of experience: August 24, 2025
Oklahoma
1 review
0 helpful votes
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The chat agent confirmed that my choice would work on my truck. Rack arrived a day early and was easy to install.

Date of experience: July 24, 2025
Connecticut
1 review
0 helpful votes
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The site was easy to navigate and order what I needed, even when I wasn't sure about the product being correct for my needs I reached out to customer service, and they responded very quickly. Once ordered the product came sooner than expected and it was easy to install just like they stated. I will 10 out of 10 recommended RealTruck to anyone who needs truck things, and I've also been seeing these products on trucks everywhere now.

Date of experience: August 24, 2025