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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Got parts and advice needed for truck needs. Good price on the parts I ordered beat Amazon and other dealers hands down
Easy to order on their website, quick delivery and great service.
Easy to order, with a great price. Ordered online fast and easy, free shipping! Who dosent love that? Yeah for me..
Sales staff that assisted me could have spent a little extra time in researching the tonneau cover l wanted, a Gator ETX soft roll up model, was really available or not for a Tacoma with 6' bed, rather than relying on the sizing app/wizard. So I got the SRX instead because it was a result of the search criteria for the app/wizard. I've seen videos of the ETX on Tacomas on YouTube, thus my first choice. But thanks anyway, the srx will do just fine. Additionally, this was my second cover purchase.
My tech was very helpful and friendly. Helped me select a truck bed cover for my F150. Made sure I ordered the right one. I will order from you guys again. Thanks
Sent realtruck a message and was happily assisted and helped with my order. Order was sent that day and arrived quickly.
I am quite partial to the CalTrend "I Can't Believe It's Not Leather" seat covers. They are amazing and look almost like you the seat has been reupholstered. They fit very snugly. RealTruck went out of its way and took the time to be sure I was ordering the correct covers. Great communication. I really appreciate the personal service.
I ordered from Nick,and he was a pleasure speaking with, and he is very professional and a great asset to your company. Kind regards R.Nelson
I called and talked to Butch first and asked about exhaust options and he was very helpful, then I called back and talked to Gregory and ordered the exhaust system I wanted. Both guys were very helpful and it was a very good experience.
Easy shopping and year model and make of vehicle takes you too all the parts and accessory's for that vehicle great shopping experience,
Hinge broken on bed cover by inexperienced relative. Called RealTruck and the person that I talked with was very knowledgeable and replacement was on its way in less than 5 minutes.
The online chat agent was quick to answer questions with a thorough response. They handled the purchase quickly and securely.
It was very easy and the man I spoke with was a lot of help
Chris was very pleasant and helpful. I called to make sure I had the right part number for my truck, he confirmed it and helped me place the order.
All went well. Hopefully the product will be as expected seems like fast shipping lets hope It gets delivered with out damage.
Happy with the customer service and delivery time install was easy and simple.
Easy ordering process and great phone support. Product was delivered on time and the installation instructions were actually useful! Will definitely purchase from you again.
Called directly to order a cover. Excellent customer service.
Just took a few minutes to place my order the staff was very helpful and knowledgeable.you can away rely on these people at real truck
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The ETX is an Amazon-specific cover that we make for them and is the predecessor to the SRX