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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Just took a few minutes to place my order the staff was very helpful and knowledgeable.you can away rely on these people at real truck
Called to make sure fitment was correct part - short wait on hold and then knowledgeable guy confirmed and entered order. Quick and painless.
Awesome! Fast friendly delivery and great customer support staff.
Great help in making sure the products I ordered were the correct products for my truck. My order was shipped the same day I placed my order. I would definitely order from Reak Truck again.
Great experience dealing with online chat and purchase of Tonneau Cover! Was able to ask questions, get answers and order my part, all while chatting with just one person and the whole experience only took a few minutes! Item shipped out next day!
Everything went smooth with no issues. The product fit perfectly
Have not received or installed it yet, But it looks like a great product and exactly what I need. Thankful they have the return policy for the one I had to ordered first..
It was a pleasure dealt with real truck awhile a go same good people to do business with
Very pleasant the representative was very helpful and very patient I told him exactly what I was looking for and he helped me out a lot and was very honest about if the part would or would not work on my vehicle
I talk to Alexander Cowley, was very pleased with his answer to my questions and delivery was very fast. Thank you Alexander keep up the good work.
Nick M did a spectacular job. He's professional, knowledgeable about his products, expeditiously processes orders, and follows up to ensure smooth transactions. He provided me with a seamless purchase and delivery.
The new purchase was smooth and was well communicated. Easy as 1-2-3
Dealing with Real Truck was easy & until product is received I cannot give a accurate rating until I receive the product. Hopefully will be easy to install...
I dealt with Courtney B on the chat line,and she was very helpful, I got my order placed with no problem and she guaranteed the fit. I haven't received it yet but I'm confident it will be fine.
Very good, they know the product and sent the right part for my truck.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

