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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Very good, they know the product and sent the right part for my truck.
The order process was simple and the online chat was very helpful. I was amazed that the next day I had a tracking number for my Bak bed cover. I was very pleased with how fast and easy the purchase process went.
NO PROBLEM ORDERED ITEM ON THURSDAY AND RECIVED IT MONDAY.I HAVEN'T HAD TIME TO INSTALL IT YET BUT IF IT IS AS EASY AS THEY SAY IT IS I WILL BE ESTADIC.
Customer service was very thorough as to what I needed per my request. They are also were patient and very polite.
I erronously ordered wrong cover. Wanted electric but ordered manual by mistake. Real Truck made exchanging covers very easy. Just received return labels and ready to ship back. Appreciate all who helped in accomplishing this exchange.
While trying to figure out if one type of sidebox would fir on my truck chat wasn't very helpful. They said they didn't have the information I needed and would have list a sale. However I did decide to call. Way different outcome then! Not only did they find out one type wouldn't work another type did. That way they did make a sale. So if you need info, call don't chat!
Everyone was helpful tracking was good and I received defective vent shades and customer service stated they would completely replace them.
The associate was knowledgeable and processed my order in a timely manner. Item as described and quick delivery.
My first order was running boards, came with missing hardware and two left side boards. Tried using them again for wheelwell liners, showed up with no hardware
Gabi worked with me to get my cover ordered. She said it could be a week to arrive, but it got here the next day! Placing the order was quite easy.
I tried to order AVS window visors for my 2019 Chevy Colorado. Unfortunately, the site would not allow me to do so. So, I called and spoke to Robert Jeroma, who was very professional and helpful. He looked up the item and it was easy to make the order. The items were delivered in less than a week. All fit perfectly.
Daniel Diaz and I throughly went through each step to assure I was 100% understanding the order.
Chris was a very knowledgeable rep. Excellent job! He helped me tremendously with my choices of truck accessories. Thanks Chris.
Worked with online sales, professional and very knowledgeable.
Will purchase from RealTruck again
My 1st time doing business with this company based on recommendations seen on the MaverickTruckClub forum, quickly became my go to source for accessories for my new truck. Very pleased with their professionalism, quality of products and service. Products arrive in reasonable time and packaged well.
Excellent on line experience. Sales rep was great and really helped me select the right product for truck.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

