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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Bought floor mats front and back. Order came quickly, was as described, fit well. Contacted customer service with a slight issue and they remedied it within a day! I am very satisfied. My husband also bought a set of floor mats recently and is very happy with them.
Easy, fast, got exactly what I wanted. Arrived right when he siad they would.
The process was very smooth and ordering was very easy and shipment was fast.
I called and spoke with Greg@ Real Truck. He was very helpful and informative in determining exactly what I needed.
I wasn't sure if the cover I piked for my truck would fit, customer service helped me.
Prompt and precise help on questions and concerns and implementing purchase. Painless
Mud flaps were not the correct fit, easy return and help with getting the correct mud flap for 2023 F150
Salesman told me product will be in on Wednesday. This was a lie he know he was lying and even said the conversation was recorded trying to convince me he wasn't lying. Now there customer service won't even give me a call back. Stay away from Real Truck
Great experience with customer service and my order was shipped quickly and I received the correct product! Will be using again for sure!
Gabi was awesome via the chat option helping me purchase my product on the weekend! Without her help I honestly don't think I would have bought anything! Thank you
Found product on line did not find the exact product I wanted called no very little wait time service rep very helpful had exact product. Was delivered sooner than expected installed yesterday fit well looks great
Texted the site on a Sunday and the customer service representative was absolutely outstanding answering my questions and even assisted me in placing my order. Will definitely continue to do business with RealTruck
Easy process, great deal, quick shipment! I ordered a tonneau cover through Alex, received only a couple days later! Would have been quicker if not for a delay with the shipping company. Will definitely be looking at RealTruck for all my future needs!
I started doing the process of a purchase on line but at some point during the process, I couldn't process my payment for the items. After speaking with my sales rep who by the way was most helpful he was able to assist me in completing the purchase.
All good shopping and delivery experience.
Mfg issues though:
Installation was another matter… it can and should be easy but reality is -one of the bolts broke- all but one of the bolts while screwing into the truck felt like they were going in cross threaded. My opinion, all the bolts should be grade 8 or better.
I ordered front and rear floor mats and a rear cargo mat. They were both in stock and I only received the rear cargo mat, why?
RealTruck's sales team was extremely helpful, and got me the tonneau cover I needed in a big hury. I ordered it on Wednesday morning and had it Friday afternoon! Competitive pricing, and great selection. Thank you RealTruck team!
The sales rep was able to answer any questions that I had and the cover was ordered on Friday and I was able to install it on my vehicle by Sunday afternoon without any problems. I would definitely recommend Realtruck to anyone.
I like using RealTruck. I have made purchases from them in the past and have never had a problem. This time I ordered a Bedrug liner for my wife's truck and the associate verified the fit for me and also let me know of a price cut on the item. I received my order within a few days of placing the order.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.

