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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Cover fits as advertised 2023 Ford F150 5'7" bed. No issues during install. Waiting for rain to see how dry bed stays but I'll wait patiently and enjoy the sunny weather.
Great experience with ordering. Helpful and informative. Recommended!
Morgan helped me look at what I needed and had it ordered immediately!
This was my 5th time buying a bakflip tonneau from them, always had an easy time placing order with very quick shipping!
Great Staff to work with this purchase! It will arrive quickly and I am looking forward to having it on my new truck!
Excited to take my order but now been waiting for it for awhile. Didn't know shipping was this slow
Chris knew the products and how to get them to me out-of-state fast
Excellent customer service, easy transaction, fast shipping.
Ordered product from real truck and got home right away thank you very much
I was shopping online, the chat came up, so I asked if there were any discounts available at this time.
They helped me place my order and gave me a 10% discount just for asking!
Ordering and determining fit was helpful with Realtrucks' online chat feature with a live sales rep. Placing the order was easy too. But waiting for the package to ship? Four days, ordered on Tuesday, shipped on Friday. Maybe that's reasonable to some, not for me. Let's see how FedEx does.
Everything went great, but I'm not home to check out the packing I'm sure everything is fine.
Excellent customer service and faster delivery than I've ever experienced with a free shipping order.
I feel these are a good value price wise. Easy to put on and look good when finished
The sales staff on the phone was friendly, Knowledgable, and helpful! Product arrived quickly, in perfect shape and is just what I was looking for!
I really appreciate the guy that I worked with in customer service. I told him that I was sent The wrong Mudflaps that didn't fit my truck. He took care of everything and again I want to thank him For his professionalism. He truly is an asset to customer service. And I would hope somebody Higherup thank him for the job hes doing
Fast shipping! Very kind and helpful person on the phone willing to expedite my order! Couldn't be more pleased.
The salesman was very polite, very knowledgeable, and very caring.
I've purchased several tonneau covers from RealTruck and each experience has been excellent. Best price and superfast shipping.
Missing parts was replace on order thank you,,,,...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members