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RealTruck

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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Pennsylvania
2 reviews
0 helpful votes
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Hood and window deflectors
September 2, 2023

Christopher Whiteman walked me through the sale to insure I received the right ones. Since I ordered 2 different times from other vendors. I did receive the correct ones. Thank you. You guys will be my go to store

Date of experience: September 2, 2023
Illinois
1 review
0 helpful votes
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Only received half of my order. Called customer support and was told it was shipping out last week, didn't happen. Sent emails to customer support but they were ignored.

Date of experience: September 2, 2023
New Jersey
1 review
0 helpful votes
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Gator Tonnuea Cover
September 2, 2023

Pleasant and helpful person that I talked with in chat room.

Date of experience: September 2, 2023
New York
1 review
0 helpful votes
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Great chat line
September 2, 2023

Victor was very helpful and was great putting together my order.

Date of experience: September 1, 2023
Idaho
1 review
0 helpful votes
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Outstanding service
September 2, 2023

I made the call looking for replacement parts that were a bit hard to find and Raffiel was very patient and helpful. My order was processed and shipped same day. I received my parts in two days after tracking told me it would take almost a week. Very satisfied with this person and overall experience!

Date of experience: September 1, 2023
Colorado
2 reviews
0 helpful votes
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Overall great shopping experience
September 1, 2023

Plenty of detailed information on products, competitive prices, trustworthy fit guides, easy shopping experience and prompt delivery. Can't ask for anything more.

Date of experience: September 1, 2023
Pennsylvania
1 review
0 helpful votes
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Truck tonneau & bed mat
September 1, 2023

Had what I wanted. Excellent price and military discount too.

Date of experience: September 1, 2023
Arizona
1 review
0 helpful votes
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Great looking bed rails
September 1, 2023

Customer Service was great and so is my nice looking bed rails

Date of experience: September 1, 2023
Nebraska
1 review
0 helpful votes
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Tonneau cover
September 1, 2023

Very good product fit precisely like I'd like it to went together very well. Nice appearance, good quality workmanship.

Date of experience: September 1, 2023
Idaho
1 review
0 helpful votes
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Absolutely amazing!
September 1, 2023

Perfect Fit! Incredibly easy to install! Highly recommend.

Date of experience: September 1, 2023
Illinois
2 reviews
0 helpful votes
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Awesome customer help
September 1, 2023

Tereancia Walker was a great help with this transaction. Was made so easy. Thank you

Date of experience: September 1, 2023
California
1 review
0 helpful votes
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Excellent customer service
September 1, 2023

The person on the phone knew exactly the part I needed and set up the shipment in minutes for me!

Date of experience: September 1, 2023
Colorado
1 review
0 helpful votes
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I don't like this
September 1, 2023

The agent made it easy survey outfits suck they looked in a mirror and said i'm important

Date of experience: September 1, 2023
New Jersey
2 reviews
0 helpful votes
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Great experience
September 1, 2023

I had some questions about ordering online so I called and spoke with Brandon Loggins who was awesome to deal with.

Date of experience: September 1, 2023
Missouri
1 review
0 helpful votes
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Review
September 1, 2023

It came way faster then they said it would, but I haven't had the chance to check fitment

Date of experience: September 1, 2023
Illinois
2 reviews
0 helpful votes
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Great experience
September 1, 2023

I was very happy with the support and advice customer rep gave me. Explained the best materials for my bed cover based on where I lived and the weather. Delivery was right on schedule!
Looking forward to installing this weekend!

Date of experience: September 1, 2023
Texas
1 review
0 helpful votes
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Good staff
September 1, 2023

Easy and fast to work with. Shipped parts quickly. Thank you.

Date of experience: September 1, 2023
New York
1 review
0 helpful votes
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So Far So Good.
September 1, 2023

Cover fits as advertised 2023 Ford F150 5'7" bed. No issues during install. Waiting for rain to see how dry bed stays but I'll wait patiently and enjoy the sunny weather.

Date of experience: September 1, 2023
Ohio
2 reviews
0 helpful votes
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Great customer service!
September 1, 2023

Great experience with ordering. Helpful and informative. Recommended!

Date of experience: September 1, 2023
Washington
1 review
0 helpful votes
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Quick, efficient sale
September 1, 2023

Morgan helped me look at what I needed and had it ordered immediately!

Date of experience: September 1, 2023