RealTruckReviews 8,706

Ordering experience was problem free. A question about fitment was immediately answered by a very accommodating marketing tech. A preprepared order form was sent to me that only required a credit card number and a click! The order was processed and shipped in one day and arrived on time. The product was as advertised and of the highest quality. Installation instructions were clear and simple. Installation took about two hours including clean up and packaging break down. This is a quality business, and I will do business with them again in the future. Thanks.

Ordered floor liners. The rep. Was very helpful and cordial. Hope they fit when I get them. It has been 24 hrs. And they have not shipped

Everything good except shipping cost which was between $15 -20 for a key which could weigh half an ounce. I know what it costs to ship things as l do it all the time in my own biz.

I purchased a new bed cover for my 2026 Chevy 3500 HD. Buying was very easy and it arrived in 3 days. After inspecting I had damage form the shipping and reached out to RealTruck and they immediately had another bed cover on the way. This did take another 3 days to arrive, but was handled very professionally and I am very satisfied with the product I purchased.

Extremely helpful representative. Very efficient thanks

I have been waiting patiently for a floor covering for the 2nd row of my KIA Sportage 2025. It should not take this long to get this product.

A++++++++++++++++ great experience. Thank you for your help.

Overall experience has been great. Currently having fitment issue and customer service is assisting.

The salesperson was real good got me a good deal on my nerf bars they showed up in great shape I installed them with no problem and look great

I needed a truck cover ASAP. I contacted a sales rep through chat who confirmed my choice would ship 3-5 days. Two weeks later I followed up to find out the manufacturer was shut down to move locations and lead time was now ~6 weeks. The sales rep, Matt, eager to assist with my frustration, and professional! Matt was able to get this order cancelled, and worked through quick ship inventory matching a cover to fit my needs. I had my new cover on my doorstep 2 days later! Thank you, Matt, for showing me that customer *care* is not a forethought during my first purchase from RealTruck. Thank you again,
Very Impressed Customer

Great communication when contacting through email. I was able to find a product with help from your staff quickly and easily

Packaging was amateurish. Delayed due to lack of inventory. Damaged product received. Missing items. Over an hour on the phone with customer service between Real Truck and Back Rack then to continue through email. Terrible experience. Real Truck has ruined Back Rack, sadly.

Company agent was helpful and gave me the correct information to complete an order. The 4 star rating was due to the lack of a veteran's discount being available.

I talked to a salesman online at the chat portal about Ionic 3" Nerf bars for my 2015 RAM 2500. He was very helpful and made sure I got the right part for my truck. They were on sale, and I got free shipping. I ordered on 9-8 and they arrived on 9-12, four days later. Installed same day. They fit perfect and look great. 100% recommend RealTruck for your accessory needs.

Working with Sheddrick Singleton was a very enjoyable experience. He was very professional and knowledgeable about the product.

Order# ******* placed September 2,2025
Order not received to date

Grant Pack helped me select the product I needed. He was courteous and professional. I wish all salesmen were as qualified as he was.

We placed an order and the guy did not give us the right part, we noticed it when we got the confirmation. I talked to a lady and also went thru the website to cancel the order. She and the website said it WAS cancelled and we would receive a refund on our CC. Later we received a shipping confirmation and it was shipped, I sent SEVERAL emails to let you know it was cancelled and wanted a refund. They sent an email back and ONLY refunded $10, NOT $50. I want a refund, this is NOT our fault we tried several times and sent emails and even talked to a person and STILL NO REFUND.

I am somewhat disappointed because I ask the rep if the mats come up over the door lip. It doesn't. I'm also very disappointed because the ones I ordered where supposed to be better then the weatherbeater which is 70$ cheaper and they are exactly the same as the xact model.

The mats were perfect. The customer service was excellent.