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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Only reason not giving 5 stars is because you kept delaying the shipping dates. Went from October 9th then the 16th to finally the week of the 23rd. Then once I emailed my frustration with that, all of sudden it was being shipped and will get it today. I appreciate the turnaround on this but it seems like businesses these days are selling items they do not even have in stock.
Very hard to complete the payment, but after 1& a 1/2 hours with virtual assistant and finally a phone conversation with a sales representative I was able to complete my order. The order arrived 2 days later
Great product, very good fit and good quality on my Ram 1500 2023. Shipping was prompt and packaged extremely well. I would buy again without hesitation.
For almost half the price, I bought Husky floor mats in lieu of WeatherTech, whcih I purhased for my Toyota Tundra (which I just sold). The Husky mats were on my deck today when I came home after lunch and they're installed. Honestly, to this point, I cannot tell any difference! And they are LIFETIME GUARANTEED...
I was able to place my order for a tonneau cover a matter of minutes, and it was in stock! Was delivered to my home in 2 days!
Very happy with the service. I hope that product is as good as the service.
Called in with a question talked to Chris. He was very helpful and finished my order.
The product in itself is fine not the best but not the worst for the money. The problem being the ordering process. I called the number on their site and no one answered. Recalled later oh this is great I thought only to find out somebody working from home not a big deal but had to call another number to make my payment this is not how it should work I understand your safety precautions but it's not a convenience. I will also be blocking the number as it's become a Non-Stop advertising gimmick for them every single day
I order a tonneau cover 4 my truck it shipped fast I got it in 3 days great quality and help thanks again
The guy spoke English on the phone. It was quick. It was easy and fast. Had the merchandise in 2 days. The guy was knowledgeable
Customer service was helpful.Customer service was helpful when ordering a replacement part. I think he price was higher than competition, but part worked intended.
Everything I had order for my previous Ford F-150 and my 22 and 23 Ram's 1500 were delivered as expected, no issues very satisfied will continue purchasing from Real Truck keep up the great work.
Ordered the new bed cover after my old RollBak cover was damaged during a breakin. New cover arrived in a few days, no fuss no muss!
This is my second MX4. This one installed as easily as the first. Great quality product which does a nice job providing the bed security I was looking for. Attractive, durable and very easy to use. I recommend these to all my friends!
I was helped through chat and got exactly what I needed. Would recommend
This this fourth time that I have bought from real truck always an excellent experience I will definitely be buying from there again
REALTRUCK seemed to be the only place that had my parts in stock, the delivery time was just as they stated and the parts were packaged securely and all parts worked perfect with no problems
Got with a representative via text and ordered a BAK R4. It was delivered 3 days earlier than expected and was relatively simple to install. Followed up with a window vent and seat cover order, again via text. Everything fit perfectly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members