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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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Ordered product it showed up when they said it was going to and it worked on the truck was impressed
Good product, received in two days. Exact replacement for Piper pa 28 cherokee.
Arrived as advertised would definitely order more parts in the future
Product I needed was in stock and arrived quickly.
Part arrived much sooner than predicted! Part was exactly what I expected!
You guys charged me for shipping yet I was stuck paying Fedex a shipping cost of $45.00 up on delivery. Whyyy if I paid you guys for shipping.thats double dipping.
This is my 2 or 3rd time ordering from you guys but i was not charged twice for shipping in past. This is NOT OK.
Raney's customer service is great. Everyone is extremely knowledgeable, friendly and made the search for my parts so much easier than anyone I've used recently. Part was located, purchased and shipped quickly-I never had to worry about if our driver was going to be out of service for more than a day. Love Raney's Truck Parts for sure!
Ordering was fine, delivery was fine, customer service was non existent. I emailed twice to ask about an update on my order being shipped and never received a response. I did however keep getting advertising emails every other day however, just nothing useful. That gets annoying.
Everything arrived quickly as I expected. The leather seat is very comfortable and looks great in our Thomas schoolie. Thank you!
Got my order in a timely manner. Got a quick answer when i had questions
I'm trying to upgrade air suspension system 2021 cascadia. Thanks for helping. Good night.
O ordered and everything thong came as it should have and didn't have a problem with any materials.
Me gustarÃa que tuvieran Envios a Mexico ya que soy de Mexico
I ordered an emblem that I had seen advertised. Went to the site, found the item, clicked and purchased, had it in a few days. How much easier can be? Thanks
Service was great quick and easy will use service again in the future
Ordered some new chrome caps for my Mack Granite. Best looking truck in Northwest Ohio thanks to you guys. Fair prices and fast delivery. Can't beat it. Will definitely be doing more business with Raney's.
I absolutely love the chrome centers for my 22.5 wheels. Great price, quick delivery, great quality! Order with confidence here ppl!
The order came thru but was wrong shift knob had ordered a red pearl ball, i got a abstract wolfs head with a tophat. However the box was damaged, and the tophat on the wolfs head was broken. After a few emails i just gave up. Ill maybe get it somwhere else.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

