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Queenfy

2.1

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Queenfy Reviews Summary

The company has garnered a mixed reputation, with a notable divide in customer experiences. On the positive side, some customers have praised the aesthetic appeal of the clothing and timely delivery, expressing satisfaction with specific items. However, a significant number of reviews highlight severe issues, including poor product quality, misleading advertisements, and an inflexible return policy that often results in high shipping costs for returns. Additionally, customers frequently report inadequate customer service and difficulties in resolving order discrepancies. Overall, the feedback suggests a need for improved transparency and customer support to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
15
value
15
shipping
17
returns
13
quality
16

We monitor reviews for authenticity

Texas
2 reviews
4 helpful votes
Follow Debbie p.
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The clothes were not as described see through very bad quality threads everywhere in falling apart out of the package bought 3 all three were bad, I did not look up reviews on the company before I bought I wish I had, all bad reviews and they will make you pay for the shipping back to China which is unreasonable, buyer beware

Date of experience: June 8, 2018
Queenfy O. — Queenfy Rep
over a year old

The quality of our products is worthy of the price. The fabric is a little thin to some degree so that you feel comfy when you wear them in summer. Hope you can understand. Thanks.

China
1 review
3 helpful votes
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Love this Jumpsuit
June 4, 2018

Just received, tried on and it fits perfectly! Fabric is of good quality stretchy and soft. Now I want more colors lol!

Date of experience: June 3, 2018
Queenfy O. — Queenfy Rep
over a year old

Thanks. Your purchase again is always welcome.

New York
2 reviews
4 helpful votes
Follow TEE B.
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Take it from me this seller's merchandise is dissappointing the material is flimsy and cheap. If you remember the $10 store. Well there merchandise is worst than that. Do yourself a favor and save your money its a total waste of time and money.

Date of experience: June 3, 2018
Queenfy O. — Queenfy Rep
over a year old

The quality of our products is worthy of the price. And we have stated what is the material in our ad. We have sold the item to other buyers without complaints received. Thanks.

Washington
1 review
3 helpful votes
Follow GENEVA D.
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Ordered 4 jumpers, order came in cheap $#*! packaging with Made in China on the plastic... opened the plastic and COULD NOT believe the cheap quality of these outfis.
When I contacted their b. S customer service, I was told to give them too a family member as a gift becuse I'd have to return this garbage back to CHINA if I want a full refund ( Although the return address was local) so I had to pay 52.00 dollors to return a 76.00 purchase...
But that's how they scam you... DONT WAIST YOUR TIME OR MONEY... YES, THE ITEMS LOOKS GREAT ONLINE, BUT IT'S NOT WHAT YOU'RE GOING TO GET... DONT GET SCAMMED...

Date of experience: June 3, 2018
Indonesia
1 review
5 helpful votes
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When I look the site, every stuff it's very interested for purchased! And this is the first time for me purchase with Queenfy. The stuff very good quality, the shipping is very express and the customer service is very nice! I will purchase again on Queenfy!

Date of experience: June 2, 2018
Indonesia
1 review
0 helpful votes
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Very recommended
June 2, 2018

I love buying in Queenfy because price is low, quality of products are high and delivery is fast. I already bought 3 times in Queenfy, never disappointed me. I recommend this site.

Date of experience: June 2, 2018
China
2 reviews
1 helpful vote
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I bought the Letter Printed Short Sleeve Two-piece Set from queenfy on FB. Frankly speaking, I bought it because it is cheap but the style looks good. But when I receive it, I feel so impressive. The design and quality is actually far better than I thought it would be. It looks perfect on me. I can't believe it only costs me $25. I have recommended this website to my friends and my followers. So I need to say if you don't trust this website because of some feedback, you r wrong. Maybe you can start with one order. Trust me. It will not let you down.

Date of experience: June 2, 2018
China
1 review
0 helpful votes
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Feels cheap
June 1, 2018

I bought a dress from this store, perhaps it's my tendency of judging based on the fit on the model that disappoints. Perhaps it's, just not my style. I love long, wispy dresses... this is definitely that. It also feels as if I'm wearing my grandmother's drapes. The length is great... the waist is a bit loose. The top is just too much. I'm in no way trying to showcase cleavage... the coverage is just so wide. I think on a tall, extremely thin woman, it would work great. I'm 5'5,120 with a C cup. I'm going to play with it on my sewing machine and see what I can do. I'll post before and after if I'm any good. (I'm not).

Date of experience: June 1, 2018
Georgia
1 review
2 helpful votes
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Bad experience
May 28, 2018

I had a similar experience I ordered back on April the 13 it is now may 28 still no item and when I tried to contact them I got a auto reply

Date of experience: May 28, 2018
Louisiana
6 reviews
24 helpful votes
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Avoid QueenFy
May 25, 2018

Most recently, I order the half-sleeve maxi dress in yellow on 5/12. It arrived on 5/24. The color is brilliant. The dress looks very similar to the picture and even fits me well. My issue is the material. The dress is made out of polyester. It's hot and looks cheap. I guess that I should not have expected much from a dress that costs less than $30 including shipping. Customer returns are allowed within 30 days of purchase; however, the vendor must approve it and the conditions under which you can make a return are limited. You just cannot return an item because it does not meet your expectations or you just change your mind. Further, the customer must pay all of the shipping costs. The relatively expensive cost to return ship a cheap dress back to China makes zero economic sense, and there is no way that I will pay to send a dress back to vendor for them to resell it to the next unsuspecting victim shopper. As a result, I will donate the dress and take the tax deduction. I cannot recommend this seller.

Date of experience: May 25, 2018
Georgia
1 review
3 helpful votes
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Fraud
May 25, 2018

I placed an order on 3/27/18, it is now 5/25/18 and I have yet to receive all my order or a refund for the items missing as I requested. I was told by someone at the company on 5/8/18 that my refund request has been processed only to receive a message on 5/14/18 stating that the items missing were reshipped. It is now 5/25/18 and I am yet to be made whole on this transaction... FIRST AND LAST TIME ORDERING

Date of experience: May 25, 2018
New York
1 review
4 helpful votes
Follow doris l.
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ARRGH! ---- CLOTHES ARE MADE IN CHINA, which is nothing wrong except AMERICAN WOMEN ARE NOT BUILT tiny. What is Worse, they used Women models of color who have thick physique; Im a woman of color and my arse couldnt fit into their 2x if you paid me. They offered a 20% discount refund on an item $25's, which I found odd; why not offer an exchange?
I think they dont make this jumper in different sizes, its a 1 size fits whoever doesnt complain to the BBB.
Here in New York City a 20% discount is bus fare, it would cost me more in aggrevation trying to prove they're a scam.

Date of experience: May 19, 2018
California
1 review
4 helpful votes
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Queenfy
May 19, 2018

Please do not order from this company whatre you do. I ordered a jumpsuit and paid for express shipping first of all the product came 3 weeks later they gave me product that was the wrong size and cheaply made and it looked nothing like the picture they put up. Also there was no return address to send the product back and also they never provided me with a shipping number to track my order. I will never ever purchase from here again. This is a scam site.

Date of experience: May 19, 2018
California
1 review
1 helpful vote
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I purchased two jumpsuits. When I received the items, I was incredibly disappointed. The jumpsuits didn't match the pictures on the website and they were made from poor quality materials. I contacted the company to return for a full refund since they have a 30 day policy listed on their site, they refused unless I shipped to China. I didn't order from China. In fact, my order was sent from Ohio. I've been exchanging emails with these people but, they're awful. Don't order from them.

Date of experience: May 17, 2018
Minnesota
1 review
2 helpful votes
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I will never ever purchase anything from this site again. I ordered a dress for Mother's Day 3 weeks in advance. I received the dress the Monday after Mother's Day. You would think after waiting almost a month for the dress it would be what I ordered. No Sorry! The dress was silky. Mind you I live in florida. I would never purchase a silk dress to wear in this 90°+ whether. Disappointed! Next time I will read the reviews before ordering anything from any site. :(

Date of experience: May 16, 2018
Illinois
1 review
0 helpful votes
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I placed an order that took way too long to arrive, however when it did arrive the order was wrong. The items that actually made it were the wrong size, and damaged. I have a shirt that has yet to come. I reached out to their customer service for return or to at least see how this can be rectified, to my dismay... I was told that the items that I had I could keep for the inconvenience, but if I wanted the right size I would have to pay a fee of $8.80 per item. WTF... ARE YOU SERIOUS... GTFOH... LET'S NOT MENTION I STILL HAVEN'T RECEIVED ITEMS FROM THE ORIGINAL ORDER. LADIES... DO... NOT... SUPPORT THIS COMPANY THEY ARE THEIVES!

Date of experience: May 15, 2018
Tennessee
1 review
0 helpful votes
Follow NA N.
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Order what I ASSumed was a COTTON 3/4 sleeve loose fitting maxi dress... what I got was a SHINY, SHEER right fitting night gown. When I went back to look at the photos, that "yellowish" tint I see in the model's dress may be her a$$. The photo has been enhanced so much that it takes away from looking like polyester. Of course to return it costs more than the purchase and that's IF you can get someone to reply in a timely manner.

Date of experience: May 14, 2018
Washington
1 review
1 helpful vote
Follow Queenish W.
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Shopping was easy clothes are nice and shipping was fast
The service from staff was great they Accommodated me with great help

Date of experience: May 11, 2018
Georgia
1 review
3 helpful votes
Follow Rayna L.
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It was just perfect, Thanks Queenfy! It was worth it! The shipping took quite longer than I expected but when I got my dress, I loved every bit of it

Date of experience: May 8, 2018
Illinois
1 review
0 helpful votes
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Queenfy had problems with getting my purchase on time last month. I tried again this month and paid for express shipping, and still didn't get my package on time. I'm done with Queenfy, never again...

Date of experience: May 4, 2018

From the business

Queenfy is your online destination for modern, irresistible and affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories and outerwear are always on trend and always available at the web’s best prices.

Queenfy is dedicated to delivering high-quality clothing to women that will make you look and feel your best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot of money to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!


queenfy.com
Founded in 2010
Jingan, Shanghai, China