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The company has garnered a mixed reputation, with a notable divide in customer experiences. On the positive side, some customers have praised the aesthetic appeal of the clothing and timely delivery, expressing satisfaction with specific items. However, a significant number of reviews highlight severe issues, including poor product quality, misleading advertisements, and an inflexible return policy that often results in high shipping costs for returns. Additionally, customers frequently report inadequate customer service and difficulties in resolving order discrepancies. Overall, the feedback suggests a need for improved transparency and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
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Received mine! The jacket I ordered is really cute! True to size and exactly as pictured! Lovvvvve it!
According to the site handling policy below, it takes 2-5 business days of handling time. However, after 13 days or 9 business days, my order was still in unfilled status. I also selected Express shipping. VERY DISAPPOINTED!
Receiving time = Handling time + Shipping time
Handling time: 2-5 business days (Quality control/Picking&Sorting/Packaging...)
Shipping Time:
Standard Shipping: 7-15 business days (10 days on average)
Express Shipping: 5-7 business days (6 days on average)
We are really sorry for any bad shopping experience. For security reasons please can you email us with your order number? Then I can have a check for you and offer you solutions. Here is our email addres: [email protected]
These clothes are horrible! The come from China and they look nothing like what's pictured. The clothes smell horrible., it's a scam DO NOT ORDER FROM THIS WEBSITE! SAVE YOUR MONEY TRUST ME! If I could give this company a double zero I would.
We are really sorry for any bad shopping experience. For security reasons please can you email us with your order number? Then I can have a check for you and offer you solutions. Here is our email addres: [email protected]
I received my new order in the mail today. I tried the dress on and it fit almost perfectly! I love it!
Thank you for working with me to get me into this dress. I appreciate your help.
Thanks for your feedback. Your purchase again is always welcome!
I honestly saw the cloths and thought to give them a chance without looking at the reviews, huh! Never again. Received item Saturday Dec 7th at 6pm from ups, open bag looked at the pic online and looked at the product no resemblance and cheap fabric. I looked at the return policy and, get this I have to send a pic of the item that I just received and I emailed them on Mon December 9th at 10am. Never never never again. Mines look nothing like the pic. Mines look like a Halloween costumes
We are really sorry for any bad shopping experience. For security reasons please can you email us with your order number? Then I can have a check for you and offer you solutions. Here is our email addres: [email protected]
I am very disappointed and upset with my order. The clothing looks nothing like the pictures. The quality is very cheap and some of the threading is coming apart. It took almost a month for me to receive my order and still didnt get part of my order.
I purchased clothing from this site based on the advertisement pictures and the reviews. They must pay people to write their reviews because their is no way people have recieved clothing from this company and are satisfied! I NEVER right reviews but I am hoping to help someone else from being scammed!
We are really sorry for any bad shopping experience. For security reasons please can you email us with your order number? Then I can have a check for you and offer you solutions. Here is our email addres: [email protected]
I placed my order Nov. 3 and today is now the 25th. I have yet to receive my order which was to arrive between 7-15 days! I contacted Queenfy a week ago, received a response that it would arrive that week. Still... nothing! I will never order from this place again and suggest you do the same.
We are sorry for any bad shopping experience. For security reasons please can you email us with your order number? Then I can have a check for you and offer you solutions. Here is our email addres: [email protected]
I received an email 11/14/19 that the package was shipped. When I tried to track the package I got the following messages on the USPS website. How long does it take to put the label in the system? I need the items by this Saturday.
"Status
Label Created, not yet in system
A status update is not yet available on your Priority Mail® package. It will be available when the shipper provides an update or the package is delivered to USPS. Check back soon"
We are sorry for any bad shopping experience. For security reasons please can you email us with your order number? Then I can have a check for you and offer you solutions. Here is our email addres: [email protected]
These are cheap replica clothes from China with a horrible return policy. They won't let you return items to their California location, they make you return it to China send pay high fees.
We are sorry for any bad shopping experience. For security reasons please can you email us with your order number? Then I can have a check for you and offer you solutions. Here is our email addres: [email protected]
Queenfy is just the greatest! They're the only online clothing business that I trust! Merchandise is of the best quality! Never had a problem! They're clothes are just as they appear on their site and are true to size! I would recommend it to anyone! Love, Love, Queenfy!
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The fitting is perfect if you know the size to order the delivery was timely I would order again if I have to.
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I ordered 5 items and I'm really satisfied with them. This site is real and the clothes are pretty much as shown. They do run small, so order up.
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I order a dress and paid for faster delivery on June 1,2019, here it is Aug 12th and I still dont have the product I paid for.
We are sorry for any bad shopping experience. For security reasons please can you email us with your order number? Then I can have a check where is your order now. Here is our email addres: [email protected]
I purchased a pair of distressed boyfriend' jeans without doing the proper research. The jeans did arrive in a timely manner. They, however, were so narrow in the leg that I couldn't even pull them over my calves. Mind you, I have very small calves. I stuck my arm down the legs and they were right around my arm. Sizing is not consistent with any sizing chart I have ever seen. Complete rip off! This can't be legal.
We're sorry you're unhappy with your order. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email addres: [email protected]
I've bought two different jeans on Queenfy. They are so comfortable! I waited to review after a wash and wear. They held up in the wash beautifully, they weren't a crumpled mess. They also didn't over stretch and fall off as the day went on. I'm ready to get some dresses now!
Thanks. Your purchase again is always welcome!
I've bought in Queenfy several times. Each time I was satisfied.The African Beauty shirt dress I bought this time is really great! Good material, very comfortable to wear. I am 5'5''. I bought M size, I like the length very much. I'll come back and buy something else!
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I did receive my order and I must say the quality very good, what I forgot to ask was do they sell tall? I tried on my jeans and they are too short my height is 5"10 and I should have inquired before I ordered. I can always pass them to someone who needs them but in the future when I order again I will know.
I will buy one size bigger soon!
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False advertisement. MY co worker buy an outfit that a skinny person could wear. Really people!
We're sorry you're unhappy with your order. For security reasons please can you email us with your order number? Then I can have a check and offer you solutions. Here is our email addres: [email protected]
Worst experience in life. First let me mention I hate how the website does not indicate the order is based and coming from China not CA. I would have NEVER... Started 4/8/2019, I guess the mail carrier was trying to steal the package since he kept changing the status on the tracking and finally marked it as insufficient address returning to company. I reported this to the USPS as well as to Queenfy and they said they would resend to a different address. I gave them my work address with the details exact. They didn't use it as sent and sent it to someone I guess in the building I work in and wanted me to track it down. This was 5/28 when I requested to just refund on 5/15 due to repeatedly having to ask them to send it at least 6 different times. Each time they would say they are sending, they hadn't mailed yet so no tracking yet, would I pay for the shipping to resend and finally it's mailed and delivered to someone at the address, but not me. They didn't put my name or company and suite and suggested I go ask around. Then when Paypal got involved they sent a bogus shipping label and tracking from the original order that was shipped back by USPS. As you see in the pick the slip says 7/18 not May anything or April. DO NOT buy from them. Offered to give me 20% of my money. Nope I want all of my money, this was not my mishap other than shopping with them. $79.03 + a foreign fee that I did not agree to pay. SMH BEWARE! I have at least 30 to 50 emails proving the timeline and lies. FRAUDs
Sorry for the trouble. But your order was shipped back to us because you offered us a wrong address. Here is the tracking number: 9405510200830223571331. So we reshipped your order to the new address you offered with a tracking number 9405510200883105789393. And the tracking information shows: Your item was delivered to an individual at the address at 1:20 pm on May 28,2019 in HOUSTON, TX 77002. It can be tracked here: https :// tools. Usps. Com/go/TrackConfirmAction? TRef=fullpage&tLc=2&text28777=&tLabels=9405510200883105789393%2C
First let me mention I hate how the website does not indicate the order is based and coming from China. I would have NEVER ordered. Now I received what appears to be tassel shorts but they DO NOT look nothing like the picture on the website I feel like I've been SCAMMED. I WILL NEVER ORDER FROM this site again and I mean NEVER.
We're sorry you're unhappy with your order. But the tassel shorts we are selling now are just as described on our ad. Could you please email us with your order number so I can look into this further for you? Here is our email address: [email protected]
Answer: A number of these company advertise are drop ship companies for China. Items are being shipped from overseas. They make money because it cost more than you paid for the item to return the products. If it takes more than 15 or more days for you to receive the item it is most likely being shipped from China. I have email them to see where they are located and confirmed with them my size and the time frame of shipping. I have found this to be helpful.
Queenfy is your online destination for modern, irresistible and affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories and outerwear are always on trend and always available at the web’s best prices.
Queenfy is dedicated to delivering high-quality clothing to women that will make you look and feel your best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot of money to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!


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