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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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I love the prices and the customer service. I am a fan of the price point for the Quadratec products, and I enjoy having thorough instructions available before I buy a part. Also being able to read reviews and see customer pictures from their purchases is helpful.
Its always been easy to shop on Quadratec. They ship fast and have good quality products.
I have been well pleased. And the truck lines (Estes) driver was very courteous and placed the iten in garage for me.
Easy to order on PayPal
Expensive Shipping.
Fit perfectly
See product notes for description of my experience.
I placed an order for item which said in stock ships 2-3 days. After one week no shipping or info. I asked for shipping info and was told shipping from MFR. I will never use this site again!
Thanks for taking my $450 for nothing. I couldve found an actual place in stock rather than the lies your company has been feeding me for the past 4 days/
The only reason I gave this company a 4 is because they use Fedex the WORST delivery company out there. Why would a good company like Quadratec even use a delivery company rated as 1? Fedex could careless about delivery or our packages. I truly believe you all need to look at using UPS, yeah it may cost more but you get what you pay for.
Im very happy with this purchase and will be buying from this website again! Good price and good product! Fast shipping too!
Easy just enter the serial number and done. Will order from here again
Website is very easy to navigate. United States based company.
Found the part I needed with enough info to know it was the right part
Fast and efficient shipping. Materials came well packaged.
Easy too navigate the web site and if you need something quick you will get it fast and correct products
Great experience and great product. Will buy from Quadratec again.
Are missing parts from my order. I contact them from the first day and yet they didn't give me a solution.
I just spend more than 1100 usd for nothing.
The customer care is not existing, I feel like they steal my money.
This was my first order from Quadratec. Great communication and follow-up
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
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