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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Great experience, why are you making me type more? Makes me want to NOT leave a review
Shopping is always easy and quick delivery. The instructions were easy to understand… I did almost all installation by myself but had to have help tuning the winch cables to the battery from under the engine or I needed longer arms!
Easy use and found what I needed at good price and with free shipping it was a great service. Parts arrived well packaged and fast. Recommended.
No instructions came with product. Shipping was fast and the product was high quality.
As always, shopping at the Q was a good experience. Shipping/arrival time was decent. The reviews were helpful. The layout of their app and website works well and is easy to follow. I like that I can annotate which Jeeps I own so that Q can tell me if and which Jeep a product fits. Also, I like how you can ask product questions and typically get an emailed response in just a few days.
The windows we received did not fit even though our top is a factory top. Replacement windows are being sent, hopefully they fit correctly.
2 Thumbs up! The top that I wanted was easy to find on their website, shipped quickly and was easy to install.
Parts were easy to find and pricing was comparable to everywhere else.
Easy to navigate to find your needed parts. Many different parts for my Jeep projects.
Great fit easy installation for anyone with any or little mechanical skills. Order arrived safely and within estimated time.
Good overall experience buying from the website. Easy
Your international shipping fees are excessive. Parts are great
I'm very pleased with the order and customer service experience. Thanks!
Easy to order and received quickly. Very good service and product
Great discription of/ on products, Items in stock 99% of the time, website easy to use and navigate
Really really really really really really kind of Good
Would be nice if there were adapter options for converting older jeeps to use some of the newer products. For example, H13 to H4 (female) adapter to convert newer H13 headlights to a TJ.
Return shipping disclaimer should include verbiage that the consumer is responsible for packaging costs.
Would be nice if there were adapter options for converting older jeeps to use some of the newer products. For example, H13 to H4 (female) adapter to convert newer H13 headlights to a TJ.
I ordered a replacement window for my Jeep wrangler, paid extra for fed ex overnight. It's now day 5, and it still hasn't been shipped. There's no one to call, so I went through their live chat. They told me it's a 3rd party vender that ships out the parts so they have no idea or clue what goes on and couldn't give me a quick answer. They told me it would take 2-4 business days to get a status on my order. So much for paying extra for overnight delivery. I will never order from them again.
Shopping at quadratec is always super easy and quick from checkout to delivery.
Rob in Wholesale parts is Excellent.
Part of out order was never delivered and he immediatly sent out a replacement.
Thx Rob!
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members