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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Arrived quickly and it's a top notch product. We will recommend to other people
Found it easy to navigate the site and find the parts I needed.
Always good. Simple shopping. Fast shipping. Except the minimum character requirement in a survey….not a good way to ASK people to do surveys.
Very easy to search for a product and check filament.
Easy to manage online shopping.
No info was given until I emailed over a month later asking where my product was. After I reached out they unfurled me it was back ordered. Still haven't received product.
Very easy shopping and choice of selected parts and prices were good.
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Love the videos to explain and show how to install.
The 02 sensors with the short cable were wrong. First was wrong connector and the second was wrong item entirely. It was for a different model entirely.
Excellent experience with an easy to use site and good products. They typically have everything I need.
The customer service is phenomenal. The speediness of the order and the condition of the package when it arrived were excellent
I'm done with this. I don't have time for a lengthy survey you are pushing your luck.
I bought ball joints (dv8) from quadratec I am a 20 year ase master tech after installing and grease 3 week later my steering would stick and not return after checking everything over I determined one of the ball joints was sticking. Contacted quadratec and they said they would warranty them this was in March 2023 it is now June 2023 no ball joints but lots of emails saying they are on back order and will be shipped when available. I contacted quadratec to see when I would receive them and was asked for pics of damage but am not able to do so with the nature of the issue. Long story they tell me it's not the ball joints causing the issue and must be something else and they are not going to warranty them so after 3 months of emails saying they will be shipped when available now I have to buy new ones. Moral is but from someone that will honor the warranty read reviews even one customer saying they don't honor warranty is too many.
Very easy to navigate. Great selection and never had any quality or delivery issues.
Fast & Easy to order, but if you need service or warranty to replace a part it is a hassle and they take there time. Sure they will take you money quickly, but they take there time fixing an issue.
Quick and easy ordering and delivery. Exactly what I wanted.
Clear and concise website for finding Jeep accessories and parts
Very happy with the seat covers. Good quality and color. Easy to install.
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members