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QuadratecReviews 7,578

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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Illinois
1 review
0 helpful votes
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The products have all been high quality, and have all arrived to me quickly.

Date of experience: August 16, 2023
Ohio
1 review
0 helpful votes
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Easy to find items and detailed descriptions of which model each item is for

Date of experience: August 15, 2023
Tennessee
1 review
0 helpful votes
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Everything fit like a glove and the quality is outstanding!

Date of experience: August 15, 2023
Massachusetts
1 review
0 helpful votes
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They will not ship you everything you paid for. They will also argue with you that their SKU didn't include the missing items. Make you spend weeks of providing excessive evidence the SKU should have the missing parts. Finally, after you get them to agree there are parts missing. They will put you in a cue that can last months, before you get the missing parts. Literally any other website is better to order from than Quadratec. This company and their customer service is pathetic. Not at all what they used to be 10 years ago.

Date of experience: August 15, 2023
Arkansas
1 review
0 helpful votes
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False advertising
September 11, 2023

They don't warranty like they say bought half doors told me comes with hardware got no hardware so they say we will warranty it then say they don't come with hardware untrustworthy

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Date of experience: August 12, 2023
Georgia
1 review
0 helpful votes
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Had what I needed in stock and ready to ship, website is very user friendly.

Date of experience: August 11, 2023
Australia
1 review
0 helpful votes
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Took a while to get this product back in stock for my model year, but when it was finally back i easily ordered it, easily used my gift card, and received my item within a week.

Date of experience: August 7, 2023
Maryland
1 review
0 helpful votes
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Easy to order, delivered timely, product of high quality and great price!

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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I have a 2021 gladiator Rubicon
August 2, 2023

I have a 2021 gladiator Rubicon. The seat covers, unfortunately cover the back of the seat which already has Molle panels. It would be nice if the back was form, fitted to go around the back of the seat panel that already exists.

Date of experience: August 1, 2023
Virginia
1 review
0 helpful votes
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Showed up quickly and at a good price. Small defect with the product but overall ok.

Date of experience: August 1, 2023
New York
1 review
0 helpful votes
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Quadratec is always easy to search and find parts for my Jeep Wrangler. I trust their products and know that they research and test to make sure of the quality and fit of the items they sell.

Date of experience: August 1, 2023
Kansas
1 review
0 helpful votes
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It was a painless process
July 31, 2023

It was a painless process. I would purchase again.

Date of experience: July 30, 2023
California
1 review
0 helpful votes
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Their customer service sucks like the worst I've ever had... nobody keeps the promise about what they said. Nobody emailed or called me back about the issue I have.

Date of experience: July 28, 2023
Georgia
1 review
0 helpful votes
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Difficult to use a gift card on the site
July 24, 2023
Updated review

Difficult to use a gift card on the site. There is no way to check gift card amount on web site.

Date of experience: July 24, 2023

Thank you so much
December 11, 2021
Previous review

Thank you so much

Date of experience: December 11, 2021

Everything we need for our Jeep right at our finger...
May 1, 2021
Previous review

Everything we need for our Jeep right at our finger tips.

Date of experience: May 1, 2021
Illinois
1 review
0 helpful votes
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After Customer Service got the right address to ship
It too. It was quick receiving it.
Thank you

Date of experience: July 24, 2023
Iowa
1 review
0 helpful votes
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No issues with ordering
July 24, 2023

No issues with ordering. Have not installed product yet as jeep has had other issues as well.

Date of experience: July 23, 2023
Florida
2 reviews
0 helpful votes
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Great System
July 23, 2023

Great System. The site is easy to navigate and the items are well organized and Detailed. I would recommend this site to anyone who wants to shop online for Jeep products.

Date of experience: July 23, 2023
New Jersey
2 reviews
0 helpful votes
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Excellent product with super quick shipping. Perfect safe storage for soft top windows.

Date of experience: July 20, 2023
Florida
2 reviews
0 helpful votes
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Shipping was Quick and accurately shipped in solid packaging. Wide selection of gear

Date of experience: July 18, 2023
North Carolina
2 reviews
0 helpful votes
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I guess I thought what I was ordering was the organizer for the inside of the console. I already have this piece That I got

Date of experience: July 17, 2023

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
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