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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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65,582 reviews

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South Carolina
2 reviews
0 helpful votes
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Products were in stock and arrived immediately and fit properly

Date of experience: July 7, 2021
Iowa
1 review
0 helpful votes
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Put on the fender flares and they look great! Excellent

Date of experience: July 7, 2021
Georgia
1 review
0 helpful votes
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Love shopping through your site
July 7, 2021
Updated review

Love shopping through your site. When I order through your site I know I am getting exactly what I ordered.

Date of experience: July 7, 2021

Love shopping through your site
April 21, 2021
Previous review

Love shopping through your site.

Date of experience: April 21, 2021
New Jersey
1 review
0 helpful votes
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Fit and worked perfectly, thanks! It was easy to identify parts needed for my specific model jeep

Date of experience: July 7, 2021
Texas
1 review
0 helpful votes
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My order was not shipped till I contacted your customer service dept 6 days after placing my order. Apparently my order was just sitting there in the que pending to ship. Horrible first time experience, but glad the customer service rep was able to figure it out for me.

Date of experience: July 7, 2021
Arizona
1 review
0 helpful votes
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Very user friendly experience, quick shipping and quality parts. Quadratec is a tried and true choice.

Date of experience: July 7, 2021
Arizona
1 review
0 helpful votes
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I received all the parts in one box in a timely manner

Date of experience: July 7, 2021
Texas
1 review
0 helpful votes
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Great, the video on how to install the soft top was easier to watch and understand then the written directions, but we do enjoy the hard top.

Date of experience: July 7, 2021
Florida
1 review
0 helpful votes
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Quick, easy to find the right thing
July 7, 2021
Updated review

Quick, easy to find the right thing - great value. I called before my order arrived and the service rep had all the answers I needed. Received before promised / expected. Nice work.

Date of experience: July 7, 2021

Quick, easy to find the right thing
June 28, 2021
Previous review

Quick, easy to find the right thing - great value.

Date of experience: June 28, 2021
Pennsylvania
1 review
0 helpful votes
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So far so good --real fast shipping I am impressed with your outfit--and I bought stuff from alot of off road companies

Date of experience: July 7, 2021

So far so good
June 29, 2021
Previous review

So far so good

Date of experience: June 29, 2021
Florida
2 reviews
0 helpful votes
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It was great, no complaints
July 7, 2021

It was great, no complaints. Only thing that was missing were instructions, but I figured out through google.

Date of experience: July 7, 2021
Pennsylvania
1 review
0 helpful votes
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So when I tried to contact customer chat at 2:00pm Tuesday afternoon I got the message that chat was only available Mon-Sat during business hours?

My issue is that I was replacing my 11 year old worn out quadratec center console arm rest cover with a new, better one. The old one was awesome, heavy well made but just simply wore out after 11 years and over 100,000 miles. I bought the newest/improved version of it and discovered upon opening a dime sized burn/melted spot on the covering along with a couple dots of bleached out spots on the cover. To me they looked like manufacturing defects... also inside the covered tray was several small spots of uncured adhesive. OK this is cheap chinese made crap, so what, my jeep is 12 years old and has over 140k miles... I'm not upset that a part has blemishes and imperfections, my jeep is late middle aged and has plenty of blemishes and imperfections. What upsets me is that part was almost $90, thats OK if it was high quality and perfect but it's a very bad value for the cost. At $35 I would have been thrilled. I installed it because my time is too valuable to deal with returning it and re-installing a new one. Also i did try to contact customer service and couldn't get through. I did also leave a similar review on their website to warn future customers but as of now it along with my pics have not been posted, so i guess they censor bad reviews, That makes it difficult for customers to get an honest idea of user experiences with their products.

Date of experience: July 7, 2021
Idaho
1 review
0 helpful votes
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Excellent selection and prices!
July 7, 2021
Updated review

Excellent selection and prices! Great inventory, easy online ordering process.

Date of experience: July 7, 2021

Excellent selection and prices!
June 29, 2021
Previous review

Excellent selection and prices!

Date of experience: June 28, 2021
Maine
1 review
0 helpful votes
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Great too! Fast delivery
July 7, 2021

Great too! Fast delivery
Easy install
Exactly what I was looking for and more

Date of experience: July 7, 2021
California
1 review
0 helpful votes
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It was just great, you had the part i needed at a reasonable price, i will definitely do business with you again

Date of experience: July 7, 2021
Texas
2 reviews
0 helpful votes
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Quick and easy to navigate
July 7, 2021
Updated review

Quick and easy to navigate. Delivered as promised. The item I ordered was on backorder and did not know when it would become available. They said they would send a similar product, no charge, and would send what I ordered when it became available. After 6 weeks I received what I originally ordered. Quadratec is now my go-to supplier for my Jeep accessories.

Date of experience: July 7, 2021

Quick and easy to navigate
June 29, 2021
Previous review

Quick and easy to navigate.

Date of experience: June 29, 2021
New Mexico
2 reviews
0 helpful votes
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No problems at all very pleased
July 7, 2021

No problems at all very pleased. Shipping was faster than promised

Date of experience: July 6, 2021
California
1 review
0 helpful votes
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You guys are awesome!
July 7, 2021
Updated review

You guys are awesome! Everything I needed was in stock and shipped fast

Date of experience: July 6, 2021

You guys are awesome!
June 29, 2021
Previous review

You guys are awesome!

Date of experience: June 28, 2021
Washington
1 review
0 helpful votes
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Super fast shipping, item arrived well packaged and the product order was exactly as described

Date of experience: July 6, 2021
Missouri
2 reviews
0 helpful votes
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Generally easy
July 7, 2021

Generally easy. Shipping of a large part was inaccurate estimate but I feel that's fedex's issue.

Date of experience: July 6, 2021

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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