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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Good because you are the lowest price i found thank you
I would definitely recommend as booking was so easy no hassle.
Prestige offered the best price for the room available. Plus it included breakfast and was fully refundable. Something other booking sites did not include.
I can not contact with customer service, and in addition There's not informed about our travel.
Good experience will call hotel to confirm the booking!
Overall very easy to book - would help to have links and/or pictures/thumbnails about each room option
Very easy and fast booking experience, thanks.
Thanks again
Very easy website to navigate and the prices were good.
Easy to book and very slightly cheaper than another booking site for my trip.
I havent stayed there yet, so cant rate experience
Good good good bien bien bien bien bien bien bien bien
Quick and easy will use again. Thanks for the good service
Simple website, easy to navigate but still full of information
Great prices easy to navigate the website and booking steps. Looking forward to our trip.
So far so good we will see how it goes. Off we go.
Great! Very easy to book room. Got a really good rate.
Rates not as advertised. Misleading rate information
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members