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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Good standard.
Booking is with good experience.
The cancelation process can be simplified to enhance the booking experience.
I haven't enjoy the resort yet but for now everything going okay
The booking process and experience was super easy and fast!
Lowest price provider for this hotel, easy booking
Ok, just a little more information would be better
Excellent and easy process to reservation. The price quoted was the most reasonable one.
Very fast to confirm reservation.
Just hit submit. So far so good. A little nervous after reading reviews
Couldn't use my French bank account to make a payment because your system prevented me from living in a different country from my card
Résa faite avec Prestigia. Rapide et efficace. Paiement sur place en devise. Il aurait été bon d'avoir l'équivalence au moment de la confirmation.
There is not a lot of information about this particular hotel on this booking website.
The website could use an upgrade but aside from aesthetics, everything works properly and I got a great discount for the hotel so I'm quite happy! :)
Very satisfied no trouble hope to see your hotel soon
Fue sencillo hacer la reserva gracias Y más económico hacerlo en el portal de ustedes
I booked two night stay in Amsterdam. My wife wanted to add an extra day. The website does not have an option to modify existing reservation. I tried calling to either get a busy signal or rings and hangs up on us. I tried contacting the hotel directly. They could not verify we had a reservation based on the confirmation numbers supplied by Prestigia or my surname. I contacted my credit card company for fraud. Prestigia supplied an actual reservation number 6 weeks later in a unfriendly email threatening to pursue legal action. Credit card company reversed charge on 4/4 the hotel cancelled the hold on 4/1. Prestigia claims that the initial reservation is all they are required to do and will not refund money or provide room. AVOID THIS COMPANY - The discount is not real
Very easy to use this site. Good prices. Clear site
I booked on your website, paid the fees, and now I have to wait until I arrive at the hotel to pay directly which is good.
Simple, easy and quick. I'm expecting the same when I arrive at the resort!
Molto buona, grazie. Certamente prenoterò nuovamente con la vostra compagnia.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members