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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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So far so good. I was sable to do the reservation and received conformation. The process was simple and quick.
Quick and manageable but would like the cost to be reflected on the confirmation
Hi it was so easy to book with you guys cheers Confirming was great and we have printed the receipt
Went to Trivago to select a weekend in NYC and it brought me to this website. Hopefully everything works out well.
So far so good. Now we wait and see till I need to use my reservation
Very good and fast service - sending fast confirmations and copy of the bookings
Quick, efficient, and easy to follow, and very pleased with the result.
Easy to navigate website.
Thank you for all your assistance.
The booking was straight forward and quick, the response was prompt.
I was happy as I thought it was easy to use but I found it had booked 2 apartments instead of 1. So I have cancelled one
Lovely easy to book. Straight forward. Well laid out hassle free. Accommodation looks wonderful
The booking process is so easy but.your website needs to show photos & details of the rooms
Muy buena y ágil la reserva que realice por esta pagian de hoteles. Solo espero que cuando lo utilice sea efectivo lo descripto en la misma y loi solicitado como servicio en el hotel.
Easy and quick. Don't like doing surveys so stop asking for a survey review as things will quickly go negative
Booking was smooth and easy process, got the confirmation immediately.
Happy with cost and easiness of booking. It was good to get a good price very satisfied.
I had sent an email request requesting a breakdown of my charges and it was sent immediately thank you
Quick and helpful response to queries, smooth booking process
I will have the booking from 15.08. To 17.08.!
So what can i write now?
Hastle free and great price! Highly recommended. Would only give me one option for the booking (I saw refundable cancellation options but couldn't click on them)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members