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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Quick, easy to navigate the site and good price for the hotel
IM at hotel you can confirm the money of my booking and im at reception waiting you
Great software. Easy to use. Straight forward. And great prices.
Good, very quick and with no issues. I am happy and I hope we gonna enjoy our stay
Booking is easy, and fast service highly recommended to my friends and family
Easy to do the reservation and good prices, thank you for everything
No more. First and last time. I will not even use Trivago anymore as they give the referral
Fast and reliable way of booking towards achieving good price and clear conditions.
Easy booking and very easy to navigate took only a minute to book room
Best price around - thanks - looking forward to our 1st stay in Denmark
Easy thanks looking forward to our break as we love the lake district
Very quick and easy booking in system, cannot complain about the experience.
You cancelled my booking at the last minute,I'm still waiting for my money to be refunded.
We have found really good rate and efficient service.
Thanks
I really hate hotel pricing websites in general. I hate the changing in pricing and expected pricing and fees and taxes and every page is different and every link is different. It's too stressful. EDIT: after checking into the hotel, i was told i had to pay a resort fee and i didn't see anything about that when using this site to purchase. I would not purchase again.
I really hate hotel pricing websites in general. I hate the changing in pricing and expected pricing and fees and taxes and every page is different and every link is different. It's too stressfull.
Easy to use and navigate the booking system. Immediate confirmation
I am impressed with the speed of finding a great price for a hotel!
I received a reservation confirmation from Prestigia and they charged my credit card, but when I contacted the hotel more than 24 hours later they had no record of the reservation. I'm still waiting for an explanation from Prestigia.
The website was too confusing and hard to navigate. It kept bouncing me back and forth.
Easy, online booking experience, good pricing any would use again
Easy process for booking a hotel with the best price seen online
Excellent and smooth booking system, with multiple options to choose from.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members