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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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The best rate on the market and the booking process is easy and efficient.
This went well but I had one reservation cancelled and it's been 12 days without my refund
Very user friendly...I will use this website again and highly recommend.
Excellent service, the platform is fantastic, and so competitive, thanks
That's the first time I do the reservation with prestige Let me check how is work
Good fast booking. I hope we have a warm welcome at the hotel there.
Good site and easy to use very good value compared to others x
So far it was quick, I hope our request for two beds will be done
The process is ok. But it is not great.
Better than a majority of this kind of website.
It was quick and no hick up so I would recommend using and best it's has better pricing than others.
Great Deal and it was very easy booking process, thank you! Character limit should be less though
Few doubts about the prices, it´s confusing (mixed Euros and arg pesos)
NOT GOOD AT ALL. I'VE MADE A BOOKING FOR 2 ROOM IN ROME, ITALY BUT ONLY GET 1 ROOM WHEN ARRIVED THERE. INVOICE CHARGE FOR 2 ROOMS. WHEN ASK TO GET THE DETAILS INVOICE, CUSTOMER SERVICE CANNOT PROVIDE DETAILS. EXTREMELY BAD EXPERIENCE WITH THIS SCAM WEBSITE. NO TRANSPARENCY AT ALL TOWARDS CUSTOMERS REQUEST. ADVISABLE WHOEVER READ THIS REVIEW, DO NOT USE THIS BOOKING AGENT AT ALL.
Ottima App lo condivido con altri amici…….!…………………
Great price, easy booking, I will highly recommend this app to my relatives
All bad still wait for my money to return after a cancellation
Easy and stress free, good prices. Easy to navigate web site
MUY FACIL Y RÁPIDO NO TUVE NINGÚN PROBLEMA EN RESERVAR LO RECOMIENDO AMPLIAMENTE
The information provided at booking advised that 25% of charges will be due the day before the date booked. The full amount has already been charged to my credit card. I was also not advised of the extra charge as this company is based outside australia.
First experience, no way to tell how this will end up, unsure if this is the best time to get feedback
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members