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business logo of Prestigia

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,557 reviews

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California
1 review
0 helpful votes
Follow Brown Q.
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Easy easy easyvudhejjrjrjrjrjjejejjdudnehbejejejje. Sijdjdjekjsbshendnsnnzjwkidjsjsjdjndndjjd

Date of experience: September 1, 2024
Spain
1 review
0 helpful votes
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No conocía esta web pero de momento muy bien. De momento no puedo decir mas

Date of experience: September 1, 2024
GB
1 review
0 helpful votes
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Very easy and transparent booking system! Happy about the booking process and user friendly experience!

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Thanks I appreciate it have a nice day
September 10, 2024

Thanks I appreciate it have a nice day. Have a nice day. Have a nice day. Have a nice day. Have a nice day. Have a nice nice day have

Date of experience: August 31, 2024
Canada
1 review
0 helpful votes
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Easy and quick website
September 10, 2024

Easy and quick website. Conditions easy to read and follow.

Date of experience: August 31, 2024
Austria
1 review
0 helpful votes
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Thank you
September 10, 2024

Thank you - very easy to book and cheaper than all other sites.

Date of experience: August 31, 2024
Australia
1 review
0 helpful votes
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Site was very easy to use and very quick
September 10, 2024

Site was very easy to use and very quick. The booking process was completed first time.

Date of experience: August 30, 2024
Canada
1 review
0 helpful votes
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It was an Easy, safe and fast process the details were clear.

Date of experience: August 30, 2024
GB
1 review
0 helpful votes
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So easy quick so clear also price good
September 9, 2024

So easy quick so clear also price good. Than other applications

Date of experience: August 30, 2024
Nevada
1 review
0 helpful votes
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Simple and easy and the overall experience with Prestigia was great and also very cost effective,
I will definitely use them again in the future.

Date of experience: August 29, 2024
Australia
1 review
0 helpful votes
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Quick and easy, not too many pop ups on the screen, very satisfactory experience

Date of experience: August 27, 2024
GB
1 review
0 helpful votes
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Straight-forward and uncomplicated
September 6, 2024

Straight-forward and uncomplicated. The pricing is very competitive.

Date of experience: August 27, 2024
Mexico
2 reviews
0 helpful votes
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Payment with credit card is complicated
September 5, 2024

Payment with credit card is complicated. I had to change 3 times till I got payment to go trough

Date of experience: August 26, 2024
Canada
1 review
0 helpful votes
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Very fast and Effective up till now
September 5, 2024

Very fast and Effective up till now. It was very quick n done super quickly!

Date of experience: August 26, 2024
Idaho
1 review
0 helpful votes
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Great hotel option details made booking our stay easy and affordable.

Date of experience: August 26, 2024
Australia
1 review
0 helpful votes
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It was easy to book and an excellent price.
Looking forward to our stay.

Date of experience: August 26, 2024
Australia
1 review
0 helpful votes
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Easy streamlined
September 5, 2024

Easy streamlined. Able to navigate well. Easily explained.

Date of experience: August 25, 2024
Australia
1 review
0 helpful votes
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Efficient booking system which is good
September 5, 2024

Efficient booking system which is good. Too much info required.

Date of experience: August 25, 2024
Australia
1 review
0 helpful votes
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Good price and reasonable bargaining and quick searching, thank you very much for saving me a lot

Date of experience: August 25, 2024
Israel
1 review
0 helpful votes
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The process was easy, all terms were clear. Hope that the customer service will be in the same level of the order process.

Date of experience: August 25, 2024