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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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No conocía esta web pero de momento muy bien. De momento no puedo decir mas
Very easy and transparent booking system! Happy about the booking process and user friendly experience!
Thanks I appreciate it have a nice day. Have a nice day. Have a nice day. Have a nice day. Have a nice day. Have a nice nice day have
Easy and quick website. Conditions easy to read and follow.
Thank you - very easy to book and cheaper than all other sites.
Site was very easy to use and very quick. The booking process was completed first time.
It was an Easy, safe and fast process the details were clear.
So easy quick so clear also price good. Than other applications
Simple and easy and the overall experience with Prestigia was great and also very cost effective,
I will definitely use them again in the future.
Quick and easy, not too many pop ups on the screen, very satisfactory experience
Straight-forward and uncomplicated. The pricing is very competitive.
Payment with credit card is complicated. I had to change 3 times till I got payment to go trough
Very fast and Effective up till now. It was very quick n done super quickly!
Great hotel option details made booking our stay easy and affordable.
It was easy to book and an excellent price.
Looking forward to our stay.
Easy streamlined. Able to navigate well. Easily explained.
Efficient booking system which is good. Too much info required.
Good price and reasonable bargaining and quick searching, thank you very much for saving me a lot
The process was easy, all terms were clear. Hope that the customer service will be in the same level of the order process.
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

