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From the business
Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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The website was easy to use and so I was able to book my hotel very quickly.
Quick and easy booking and the lowest price on the web!
I like the way the options can be accessed by the drop down menu
Very nice and effective booking, the hotel premises was great, but the parking charge should be erase.
I will submit my comments after my trip, for now I can say that the experience in the reservation has been good.
It was a very simple process and very easy to use. I feel satisfied with the indications that were very simple and clear.
Easy to use this site. No problem booking,email confirmation sent to me immediately.
Good experience as it was easy to use and compare too
Thanks a lot
Straightforward - not a company I was familiar with but offered good value
I found it very easy to book on this site and it was a great price compared to the other sites.
Very easy. I was looking for a nice hotel near to Central Park as my husband is running in the NY marathon and this hotel The Aliz popped up within our price range. The hotel looks of a high standard and the rooms look lovely with the niceties to make our stay better. The booking process was simple and easy - especially with Apple Pay facility and we are very much looking forward to visiting New York in October-November.
Very happy with process so far. Booking was straight forward not complicated like some other sites.
Sofar very good. I hope I will use this app in the future and I will recommend my friends and family
This sucked complete waste of time because you book a room at $45 and then they charge you a cleaning fee and other fees so actually your room doubles and then $100 deposit so it's freaking stupid so now I have to cancel everything for the next two days but you wouldn't let me you still charged me the 45+35 at hotel and 100 deposit that's still not credited back to my account. They couldn't transfer the 100 to my next day stay and I didn't have enought money to cover another ghost deposit. I then paid you anyways and slept in my car. On top of all this the manager at circus circus was rude couldn't waive the deposit. Complete waste of money and haven't recovered from this bs. And if you walk in their rooms are 44. Imagine how mad I was paying 90 for this crap hotel and for a night I couldn't stay. I've turned them and you into the better business bureau. Oh one last thing my bank put a hold on my card because they know your a fraud company.
All good, fast, efficient, best price. Did not know the site before and was positively surprised.
Very easy booking so far… thank you. The only thing I had difficulty was linking my confirmation number with my Disney App.
Offer is competitive for me to choose, but the update on hotel about they are closing certain facilities and complementary provided by hotel during stay was not communicated in offer
1st timer to booked.Wide range of choice for booking.Fast n easy responce.Great discount given.Will try again in my next outstation booking.
This my first time to use prestigia service
I would like to know more things about
As soon as I finish my holiday I will give my full view about this company
My regards
Mr Benali
So far so good to do easy to do it on line and to understand it all
SUPER PERFECT merci
J'espère que tout est OK pour moi comme pour vous
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members