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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Easy to book and competitive price. Hotel is looking good easy access to everything. Read the reviews seems pretty good.
Great price so far. Service and good and I can't wait to see the room and Hotel.
Easy website to use and i got a great price for my hotel saving over 5% compared with any other provider.
Excellent service. Replay with early answer to support and satisfaction I would recommend it.
Muy facil de reservar buenos precios y muchos lugares para elgir
Quick easy web site very easy to book end a very good price for the hotel first time Inhave used this site
Přehlednost stránek a i ochota pomoci v případě potíži. Vše v pořádku a rezervace proběhla, jen doporučuji.
Super easy to book and amazing prices. First time booking with you guys
Easy to make the reservation. Would have liked more information on the different packages.
👌👌👌👌👍👍👍👍 its ok fg jjki feeedx bjkuyy ghjkjj hyjkk
Muy buena opción, fácil, rápida y acorde con lo que buscaba para mi futura estadía en Las Vegas, Nevada
Amazing deals.Site is truly amazing. A lot less expensive for same hotels PLUS a lot more for it like breakfast in
Prestigia made booking our vacation accommodation fast, safe and easy.
Good so far. Will know better once my check-in is complete. Will update once that is complete.
Little difficult to view room and breakdown of costs, fear that I would owe more when I got to the hotel
Easy process and nice website with best price I found for the hotel I wanted. Followed up with the hotel and my reservation was intact.
The was extremely easy to navigate very clear and most of all I found it cost effective
It was concise and efficient. I was grateful for all the information up front! Thank you.
Ok, this was great. I appreciated the help in booking my short vacation.
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

