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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Very disappointed and waiting for my refund, didn't have any reservation had to pay for that night only because they were fully booked for the next days
I didn't get given a promo code and it was the first time I'm using you.
Easy and affordable. Only one question, why do you need my bank name? Also, I was surprised by the resort fee which brought the overall price up after I entered by credit card info.
Easy and affordable. Only one question, why do you need my bank name?
Very easy process and good, clear pricing. Would likely book again.
Great price and very easy to book! The process was quick and did not take long to be confirmed as well.
Great experience. Will use again in the future. Great pricing
I'm not sure I understand why I had to answer additional security questions for a reservation (it's a first for me) and why there need to be so many responses on my part. This is my first time with prestige.com so I am excited to see how the rest of my experience goes.
Thank you.
Good muy đź‘Ť buena gracias por toda su ayuda lo recomiendo para todos
No problem booking. I want to make sure that I can cancel prior to 10/30/24 if needed.
Easy and nice app to use.
Will use again.
Cant wait to stay in Vegas.
Process was smooth and easy, clear options. Payment went ok as well.
Well done, Having seen their offer we looked carefully at it and accepted immediately to ensure we obtained the reservation, Simple, very, well done
G and t
The short time to book is to fast for us seniors. Longer time is needed to guide through inputting information.
Advertise $138 but on the site charges $146 by prestigia not good start to relationship.
Easy to use, amazing when you are in a hurry. Can because little confusing as there is no hotel voucher at this point.
Hotels displayed are very good for quality and services. Booking procedure is simply and fast.
"It was very easy to use and pay with your site. The process was smooth, quick, and user-friendly, making the overall experience hassle-free
Easy to navigate. Good deals easily explained and laid out.
EXELENTE gran servicio para recomendar muy rápido y eficaz
Good and quick. It was very easy to book to the hotel. I look forward to seeing rest when I get there.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members