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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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Excellent rates and service. Looking forward to using this hotel and website again.
Excellent, straightforward and easy to use interface for booking
Easy to use and pricing was the cheapest. This survey is annoying though.
First time booking in this website. I find it very convenient and quick.
شكرا للموقع ونتمنى لكم التوفيق دايما وياريت تستمروا فى الأداء الجيد والأسعار المنافسة
Discounted room reservation price
I hope you can have a good experience when you check in
Easy to book plenty of details on hotel, will know more after I have checked in.
Easy to book plenty of details on hotel
Bad location and less amenities. I'm a diabetic with arthritis
Very easy to reserve and good prices, i hope the hotel does not apply additional charges.
It was easy enough. I just never knew it took so many email to confirm your reservations
I believe this to be an excellent price for this accommodation in Adelaide
Great price. Website is user friendly Very easy to complete my booking.
Easy-to-use website, quick confirmation received by email
All good except for the lack of transparency of the additional fees at the hotel.
Booking had easy to follow instructions and good details on each hotel.
Very disappointed and waiting for my refund, didn't have any reservation had to pay for that night only because they were fully booked for the next days
I didn't get given a promo code and it was the first time I'm using you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members