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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

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18,388 reviews

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Florida
1 review
0 helpful votes
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Easy, precise she was very helpful eased my worries and let me know if I needed anything else to call again.

Date of experience: October 15, 2024
Italy
1 review
0 helpful votes
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Easy, maybe you can add more details regarding room' type as for example if there is a private bathroom and other amenities.

Date of experience: October 15, 2024
Australia
1 review
0 helpful votes
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First time user, no problems. Very smooth process including link for payment.

Date of experience: October 14, 2024
Washington
1 review
0 helpful votes
Follow Clifford O.
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Is this going to actually work at the hotel and does it cover my fees

Date of experience: October 13, 2024
Ireland
1 review
0 helpful votes
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Thought I could pay later, I didn't think they would...
October 23, 2024
Updated review

Thought I could pay later, I didn't think they would take the whole lot out.

Date of experience: October 13, 2024

Thought I could pay later
October 21, 2024
Previous review

Thought I could pay later

Date of experience: October 11, 2024
Australia
1 review
0 helpful votes
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Quick and easy!
October 23, 2024

Quick and easy! The site was easy to navigate! I had no trouble at all! Called the hotel the next day to make sure everything was fine at their end and they confirmed they'd received the booking and payment!

Date of experience: October 12, 2024
Australia
1 review
0 helpful votes
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Great service and amazing price can't wait to we arrive so my little one can go swimming in the big pool

Date of experience: October 12, 2024
Louisiana
1 review
0 helpful votes
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Hoping all goes well
October 21, 2024

Hoping all goes well. I'm certainly happy to save $ on this room that I have reserved. I have called the Francis Marion and they do have my reservation!
I recommend Prestigia's for booking. Will use them again.

Date of experience: October 10, 2024
California
2 reviews
0 helpful votes
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I'm a little nervous haven't heard of you
I called the hotel and everything was fine and they had my reservation so I felt fine. It was very easy. I mean the original price of course was excellent but it did not include the $50 a day resort fee so added on a bit but it was still a good price.

Date of experience: October 10, 2024
Germany
1 review
0 helpful votes
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Everything went very smoothly
October 21, 2024
Updated review

Everything went very smoothly. I was disappointed that I couldn't cancel my reservation within the first 24 hours after booking.

Date of experience: October 10, 2024

Everything went very smoothly
October 16, 2024
Previous review

Everything went very smoothly.

Date of experience: October 6, 2024
Ohio
1 review
0 helpful votes
Follow Bradley X.
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Excellent experience this far and look forward to the finished product.

Date of experience: October 9, 2024
California
1 review
0 helpful votes
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Great experience and actual low rates
October 21, 2024

Great experience and actual low rates. If you're looking for best customer service and great value this is the site.

Date of experience: October 9, 2024
New Zealand
1 review
0 helpful votes
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Very happy so far
October 21, 2024

Very happy so far. Appreciate the efficiency. Looking forward to stay.

Date of experience: October 8, 2024
Louisiana
1 review
0 helpful votes
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Great!
October 21, 2024

Great! Very easy to use! Will use again! The only thing I would add is a description of the different room choices.

Date of experience: October 8, 2024
California
1 review
0 helpful votes
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Total Price is unclear
October 18, 2024

Total Price is unclear. I would expect an easier way to know what I will pay

Date of experience: October 7, 2024
New Zealand
1 review
0 helpful votes
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So far so good
October 18, 2024

So far so good. Booking only though. Price a lot cheaper than other competitors

A little disappointed with the response when I tried to amend my booking, but was sorted out by the hotel

Date of experience: October 7, 2024
New York
1 review
0 helpful votes
Follow Virginia K.
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More hotel room description details would be helpful. The room names listed do not match those of the hotel website.

Date of experience: October 7, 2024
Iowa
1 review
0 helpful votes
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I wasn't told upfront that Discover was not accepted for booking & this was the FIRST time I was ever asked for "Bank Name": a bit confusing. That said, the price was right. The Whiskey was well packaged. Shipping was prompt and delivery expeditious. I will, most probably order from them again.

Date of experience: October 7, 2024
Florida
1 review
0 helpful votes
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Muy clara y expedita la pagina,NO TUVE PROBLEMAS PARA BUSCAR Y ELEGIR MI HOSPEDAJES

Date of experience: October 6, 2024
Nevada
1 review
0 helpful votes
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Very good application!
October 17, 2024

Very good application! Very satisfied and the price were good

Date of experience: October 6, 2024