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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Easy, precise she was very helpful eased my worries and let me know if I needed anything else to call again.
Easy, maybe you can add more details regarding room' type as for example if there is a private bathroom and other amenities.
First time user, no problems. Very smooth process including link for payment.
Is this going to actually work at the hotel and does it cover my fees
Thought I could pay later, I didn't think they would take the whole lot out.
Quick and easy! The site was easy to navigate! I had no trouble at all! Called the hotel the next day to make sure everything was fine at their end and they confirmed they'd received the booking and payment!
Great service and amazing price can't wait to we arrive so my little one can go swimming in the big pool
Hoping all goes well. I'm certainly happy to save $ on this room that I have reserved. I have called the Francis Marion and they do have my reservation!
I recommend Prestigia's for booking. Will use them again.
I'm a little nervous haven't heard of you
I called the hotel and everything was fine and they had my reservation so I felt fine. It was very easy. I mean the original price of course was excellent but it did not include the $50 a day resort fee so added on a bit but it was still a good price.
Everything went very smoothly. I was disappointed that I couldn't cancel my reservation within the first 24 hours after booking.
Excellent experience this far and look forward to the finished product.
Great experience and actual low rates. If you're looking for best customer service and great value this is the site.
Very happy so far. Appreciate the efficiency. Looking forward to stay.
Great! Very easy to use! Will use again! The only thing I would add is a description of the different room choices.
Total Price is unclear. I would expect an easier way to know what I will pay
So far so good. Booking only though. Price a lot cheaper than other competitors
A little disappointed with the response when I tried to amend my booking, but was sorted out by the hotel
More hotel room description details would be helpful. The room names listed do not match those of the hotel website.
I wasn't told upfront that Discover was not accepted for booking & this was the FIRST time I was ever asked for "Bank Name": a bit confusing. That said, the price was right. The Whiskey was well packaged. Shipping was prompt and delivery expeditious. I will, most probably order from them again.
Muy clara y expedita la pagina,NO TUVE PROBLEMAS PARA BUSCAR Y ELEGIR MI HOSPEDAJES
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

