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Pink Lily Reviews Summary
Pink Lily has a rating of 4.5 stars from 454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pink Lily most frequently mention customer service, gift card and quick response. Pink Lily ranks 53rd among Women's Clothing sites.
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We shopped all the deals for my daughter's birthday. She has a whole new beautiful wardrobe!
Ev fits the way they promise and they even describe the fit so you can tell!
Thank you so much for you review! If you have any questions, please reach out to us at [email protected]
Wonderful company, quality products and they deliver quickly
Thank you so much, Kathleen, for your kind words! We're truly happy to hear you're enjoying the quality and fast delivery. Your support means the world to us!
I am always pleased when I receive my order from Pink Lily. The products are well made, fit as expected, and well made. Thanks for a great product and excellent delivery.
Erin
Hey Erin! Thank you so much for the review! We appreciate you! We strive for the best shopping experience for our customers. If you ever have any questions, please reach out to us at [email protected]
The shipping took a little while and the tracking was a little confusing but otherwise good experience.
Thank you so much, Kristen, for your thoughtful feedback. We truly appreciate your patience with the shipping process and are glad you had a good overall experience. Hope to see you shop with us again soon!
I love everything I order. All the clothes are beautiful. I especially love 2 piece shirt and matching pants.
Sharon, thank you so much for taking the time to share your kind words! Weâre thrilled to hear youâre loving the 2-piece set and hope they bring both comfort and style to your wardrobe. We look forward to helping you find more pieces that you'll adore in the future!
Wish I could return. Frustrating when things are final sake no return. Want to return 1 bikini.
Kimberly, thank you for sharing your thoughts. We understand returns are important, and while final sale items are non-returnable, we appreciate your feedback and hope to offer more flexibility in the future. We value your support and want you to have a positive experience with us.
I have no complaints always happy when I shop with Pinklily and if my item does not fit, returns are made easy.
Thank you, LJ, for sharing such kind words and for being a loyal customer. We're so glad to hear returning items has been effortless for youâthat's exactly the kind of experience we strive to provide. Looking forward to many more opportunities to outfit your wardrobe!
I love shopping with pink lily they have the cutest stuff and always fits true to size! I love the sales they have, always happy with what I purchase!
Hunter, thank you so much for your kind words and support! We're thrilled to hear you love our styles and sizing, and we'll keep working hard to bring you great finds and deals. We look forward to many more happy shopping moments with you!
So many cute things to choose from. I have to pace myself to stay on budget. Except for when they have sales. đ
Hey Melissa,
We are so glad that you were satisfied with our service! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
All items were true to size and look great! I have already made another purchase.
Thank you, Regan, for your kind words! We're delighted to hear that your items fit perfectly and youâre happy with your purchase. We truly appreciate your continued support and look forward to serving you again soon.
Hello, I really liked a lot of my items but some of the items I recieved were WAY off on sizing and not as pictured - but they are final sale so I can't exchange them for other sizes or get a store credit. The prices of the items were sale priced but not priced low enough to justify no returns.
Hi Kelly, thank you for sharing your feedback. We truly value our customersâ experiences and appreciate hearing about your concerns, as this helps us improve. Please feel free to reach out to our customer service team so we can better understand the situation and find a way to assist.
I ordered several products and I am pleased with each one. They are all just as described. Thank you!
Thank you so much, Dianna! We're so happy you loved your items. We appreciate all your support.
I chose Pink Lily because I was looking for a specific style for 4th of July events, and I appreciate that they carry extended sizing in clothes that are fun and tasteful. I was able to find everything I needed in the sizes I needed and my delivery arrived on time. Everything looks great and I'm excited to look festive for the 4th! This is not my first time ordering from Pink Lily, and each time I have shopped with them, the experience has been a smooth one.
Hi Kristin! Thank you so much for your feedback! We appreciate your continued support of Pink Lily and hope to help style you in the future!
Hi Amy! We're so sorry for your damaged item! Please email us at [email protected] and we will get that taken care of for you.
I didn't receive my order which is really disappointing. But having to wait 5 days just seems excessive and further delays a resolution. It appears that that is a greater length of time than other retailers employee, at most other places seem to wait two or three days. The main issue is that this was put on the wrong porch and the person has not turned it in, so at this point it is unlikely that they will. I was really hoping to have these items (and now resolve this issue) prior to having my baby this week
Hey Courtney! I am sorry for your frustration with our missing package procedure. Most of the time if orders are placed on the wrong porch, they do get taken to the correct address or sent back to us. If you do not have this by next Tuesday, I can get a claim filed and an expedited reship.
I do like the clothes I've gotten from pink lily, only a few haven't worked out but overall I'm satisfied. The website is very touchy tho, often when I'm scrolling through it starts to go backwards and won't stop, it also doesn't always show everything in my cart, items that I put in the cart just disappear. It's very annoying but at least it doesn't happen all the time, it seems like it's mainly when they have a big sale and everyone is shopping. Hopefully they fix whatever it is that causes the disruption.
Hi Sara, thank you so much for your thoughtful feedback and loyaltyâ we're thrilled to hear youâve found items that suit your style! We apologize for the website glitches you've experienced, especially during sale chaos, and are actively working on those issues to improve your shopping experience. Your insight helps us get better!
I have been thoroughly pleased with the quality of all items I have purchased from Pink Lily. Their customer service has also been top notch! I received my orders quickly, and any issues I had were resolved instantly. I love the vast variety of products offered but you're still getting that small 1 location boutique quality service and products!
Thank you so much, Emily, for shining such a wonderful light on your experience with us! We're thrilled to hear our quality and customer service made a real difference. Your support means the world to us!
I love shopping here. The clothes are very high quality, fast shipping, easy returns if the rate occurrence of a return happens for sizing issues- never quality. The quality is the best. The customer service girlies are the best.
Thank you so much, Hannah! It means the world to us to hear how much you love the quality and serviceâweâre passionate about making every part of your shopping experience amazing. We canât wait to welcome you back again soon!
Love Pink Lilly they have the most trending and great clothing!
Thank you so much, Yolanda!
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Women's Clothing Boutique and Accessories
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- SmartCustomerâs sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so glad you enjoyed your order! If you have any questions, please reach out to us at [email protected] with any questions.