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Pink Lily has a rating of 4.5 stars from 454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pink Lily most frequently mention customer service, gift card and quick response. Pink Lily ranks 53rd among Women's Clothing sites.
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Love online shopping. Website is very user friendly. Your sales are amazing. Can't beat the prices and quality of the clothes. Overall experience was great.
I was very pleasantly surprised with my mini haul. (I had ordered Pink Lily in the past but some items fit weird and/or less than stellar quality.) I took the plunge because I received a great coupon stating Pink Lily made some changes. I had another friend order prior to me and she expressed how much she loved all the items. I will be back to shop again in the near future.
Hey Amanda! Thank you for your feedback! We appreciate your support and for shopping with us. We cannot wait to hear about your next purchase with us!
Toda la ropa me encantó. Ya e comprado en varias ocasiones. Definitivamente seguiré comprando aquí
Hey Wendy! Thank you for your feedback! We appreciate your support and for shopping with us.
We purchased a wide variety of different clothing items. Everything from fitted vests to skirts to dresses and we were impressed with each item. And they were on huge sale!
Hey Rachel! Thank you for your feedback! We appreciate your support and for shopping with us.
Shipped in a timely matter and the quality of the merchandise great quality, I am very pleased with everything I have bought from the website :)
Hey Lisa! Thank you for your feedback! We appreciate your support and for shopping with us.
Delivery is quick, items packaged well and always pleased with my purchases from Pink Lily.
Hey Kelli! Thank you for your feedback! We appreciate your support and for shopping with us.
Everything I received was great qualify and came in quickly.
Hey Valerie! Thank you for your feedback! We appreciate your support and for shopping with us.
Love that I found this website. Super cute quality clothing!
Hey Suzanne! Thank you for your feedback! We appreciate your support and for shopping with us.
They came promptly and are just as described and pictured! Love them!
Hey Clara! Thanks so much for your feedback! We can't wait to see what you purchase next.
Loved my dresses. They are a little too long for a person 5'4. I'm going to have to hem them. This was my only complaint. To wear it I had to lift it up as I walked too long.
Hi Shannon, thank you so much for your kind words and for sharing your feedback! We’re glad you love the dresses, and we appreciate your suggestion about the length—this helps us improve for all our amazing customers. Looking forward to bringing you more designs you'll adore!
Love the graphic tshirts- so comfortable and cute. Perfect for my elementary school classroom.!
Thank you so much for your enthusiastic feedback, Katherine! We're thrilled to hear our graphic t-shirts are a comfortable and fun fit for your classroom—there's nothing better than clothing that adds joy to your day. Your support means a lot to us!
Very disappointed bc my order arrived 4-5 days later than expected. This was my daughter's birthday gift & arrived too late. Also, I had to track down this package myself through my postal carrier.
Hi Diana, we're truly sorry your order arrived late, especially disappointing for such a special occasion. We understand fumbling through package tracking is frustrating, and we're looking into ways to improve that experience—thank you for sharing your experience so we can do better.
Everything is so cute and prices are great! The sizes are true to size or they tell you that they run big or small.
Evelyn, thank you so much for your wonderful feedback! We're delighted to hear that you’re enjoying the cute styles.
Order number ******* Too sheer to wear in public and would like to return and be refunded: Faith In You Coral Striped Collared Mini Dress SALE - M × 1 Poor quality: When It Ends Black Floral Dress SALE - M × 1 Too sheer and poor quality: Make Your Choice Ivory Ribbed Lace Trim Henley Long Sleeve Tee FINAL SALE - M × 1 Too large: Keep The Flowers Fuchsia Floral Print Long Sleeve Mini Dress FINAL SALE - M × 1 Too large: Keep The Flowers Fuchsia Floral Print Long Sleeve Mini Dress FINAL SALE - M × 1
Hey Natalie! Thanks so much for your feedback. We do offer returns for a refund on our website, www.pinklily.com. If you need help with making a return, please send us an email.
I'm obsessed with everything I received. The jeans are SO flattering and such good quality. I also love the tops as staple teacher tees!
We are so glad that you were satisfied with your items! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
Easy ordering and quick delivery. No mess ups on my items. Obsessed with the styles!
We are so glad that you were satisfied with your items! We put great importance on the customer experience and the satisfaction of our customers! Thank you for your review and feedback.
I've been ordering from Pink Lily for several years now and my order is always accurate and arrives on time (or earlier).
Nikki, thank you so much for your ongoing trust and kind words! We're thrilled to hear your orders always arrive just as expected — your happiness means the world to us. Looking forward to keeping you stylish on time every time!
I love this boutique and the clothes I get are so cute. The customer service is always top notch but I haven't had to use it often.
Elizabeth, thank you so much for your kind words! We're thrilled you enjoy both the clothes and the service, and we remain eager to support you anytime you might need.
My sweater, jeans, and graphic tee were all good quality and fit true to size! I'm so glad I ordered some fun pieces for my teacher wardrobe. Customer service was super quick to resolve my discount code issue so I could check out with the prices as promised. Thanks!
Vanessa, thank you so much for your kind words and for taking the time to share your experience. We're delighted the pieces fit perfectly and that our team could quickly assist with your discount code. Your satisfaction means a lot to us, and we look forward to dressing you for many seasons to come!
Lots of stylish finds for multi generations. Easy ordering and returns/exchanges! Quick shipping and easy to navigate website! Thank you
Thank you so much, Sharon, for sharing your experience with us! We’re delighted that the selection, shipping, and refund process exceeded your expectations and hope to blend ease with style every time you visit.
Answer: The description of the product, the detailed sizing information and all the reviews from other customers makes it so easy. It's hard enough to purchase online clothing, but Pink Lily does a great job of going into detail about the sizing
Answer: They are a legit company but have very shady ethics and values. Their products are about the same quality as Dollar Tree or some bargain outlet vendor. All brands are from China.
Answer: Hi Debbie! Unfortunately, you ordered from a spam website that is not affiliated with Pink Lily. I recommend reaching out to your bank/card company and reporting the charge as fraud. If you have any other questions, please email [email protected]. Best,
Answer: Hey Reda! Please email us at [email protected] and we can help. Thank you!
Answer: Hey Reda! Please email us at [email protected] and we can help. Thank you!
Answer: Why is everyone over exaggerating their customer service? They are rude, offensive and arrogant, every single time I have needed help.
Women's Clothing Boutique and Accessories


Tamara, thank you so much for sharing your experience! We’re thrilled to hear the site is easy to use and that you love our sales and quality. If there’s ever anything we can do to make your shopping even better, please don’t hesitate to reach out!