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PartSelectReviews 2,146

3.2

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PartSelect Reviews Summary

PartSelect has a rating of 3.2 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Florida
1 review
1 helpful vote
Follow Binaldo M.
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I dealt with two other companies to just get a replacement knob for our range. Sears twice and GRP once. Just go straight to this company and get it right the first time.

Date of experience: May 15, 2024
Colorado
1 review
0 helpful votes
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High quality part, great tutorial video
May 17, 2024

The part was just what I needed to fix my dishwasher, and even better, the tutorial video was perfect so I could complete the repair. Grateful that the video was there and succinctly guided me through the repair.

Date of experience: May 15, 2024
Indiana
1 review
0 helpful votes
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The Part Select website was easy to use. It helped me find my oven model number and with it find the correct part to replace my burned out heating element. I ordered the part. It was shipped quickly. It was the correct element. I replaced the element, and my 21 year old oven is working like new.

Date of experience: May 13, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Arizona
1 review
0 helpful votes
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Been trying to do a return for over a month but all it is telling me is processing and not able to get someone on the phone to get it returned. The customer service is the worst Order Number ******* and ******* They have $134.72 And I Have parts I'm not able to use. So make sure you really need the part because you will never get any help after they have your money.

Date of experience: May 9, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We appreciate your taking the time to leave us feedback. We are experiencing higher than normal call volume. Please send an email to [email protected] and we will be happy to look in to this for you.

Tennessee
1 review
0 helpful votes
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All the parts in one box
May 10, 2024

I purchased a dryer maintenance kit for my whirlpool dryer. The kit came with all the parts needed to freshen up my 3yr old machine which only needed a belt. I figured if I was going to have it apart might as well get any wear items taken care of while at it. Very simple repair even had a link for an instructional video to ease the repair. I actually let my 13yr old son make the repair, with my supervision. Parts came in a timely manner and well packaged. I would highly recommend this site for anyone looking for replacement parts. I will remember them for any future repairs that come my way.

Date of experience: May 9, 2024
Utah
1 review
0 helpful votes
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A good source of part
May 2, 2024

I was trying to repair an old GE microwave oven. PartSelect web site has a complete disassembly drawing, by which I got to order a magnetron, and after I replaced the magnetron, the GE microwave oven became working.

Date of experience: May 1, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we appreciate your business.

Texas
1 review
0 helpful votes
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I get nervous ordering parts online because so many sites have cheap knockoffs. I ordered an ice maker for my Kenmore/LG fridge and it was perfect! I assume it was OEM bc it was an exact replacement. I never got an order confirmation email but I did get a shipping email. Would 100% order from them again.

Date of experience: April 24, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Jersey
1 review
1 helpful vote
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Easy, perfect match and good price
April 25, 2024

Ordered an oven light gasket for an older GE stove through partselect.com. The item came within a few days and was a perfect match for my oven and competitively priced. Packaging was good, would recommend and consider for future purchases.

Date of experience: April 24, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we appreciate your business.

Pennsylvania
1 review
0 helpful votes
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Dishwasher just needed a circuit board replaced and it arrived and performed as expected. I wouldn't go anywhere else.

Date of experience: April 17, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.

Minnesota
1 review
0 helpful votes
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Fast service
April 2, 2024

I order what I need and I get it the matter of days. I live in an apartment and I need to replace my rims and some things once a while so I don't have to scrub so hard!

Date of experience: March 30, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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Lg washer pump
April 1, 2024

I couldn't get the part from a couple other places they was all on back order so not only did partselect.com have it but I got it in 2 days and it was the exact part I needed couldn't be happier thank you partselect.com couldn't add pictures it's already installed and I'm not dragging my wash out and apart for the picture sorry

Date of experience: March 30, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you with your repair and appreciate your taking the time to leave us feedback.

Connecticut
1 review
0 helpful votes
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Easy, efficient!
March 18, 2024

Just provide Model and Serial Number, and get your parts, right away. Simple Installation Instructions.

Date of experience: March 17, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
Follow Lou L.
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I needed to replace worn parts on my dryer. After shopping around, I found PartSelect. The site was easy to navigate and the instructional videos convinced me that I actually could successfully repair the dryer.

I ended up buying the rear drum seal, the front bushing/seal and the drive belt/bushing replacement kit. I could have gotten cheaper prices if I bought each item from separate websites but the videos at PartSelect convinced me to buy from them. On top of that, I was pleasantly surprised when "ground" shipping from their Evansville, IN location took only one day!

Date of experience: March 11, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you with your repair and appreciate your taking the time to leave us feedback.

North Carolina
1 review
0 helpful votes
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Parts came in quick and was easy to install. I was only going to buy the filter because mine was broken but the sales guy informed me that there was an upgrade due changes made to the lint filter which was very important information that I needed to know.

Date of experience: March 5, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Montana
1 review
0 helpful votes
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Shop elsewhere
March 5, 2024

Could've had my part in 3 days to home depot but chose this website. No one knows where my part is. Same day shipping and like 10 days later and no part.

Date of experience: March 4, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience. We apologize our Econoship transit time takes longer than you expected. Econoship is our least expensive shipping option. We are able to achieve such costs by leveraging the strengths and capabilities of multiple shipping carriers.

Econoship orders are initially transported to regional sorting facilities. Packages are then processed and distributed to the US Postal Service for final delivery.

While Econoship shipping is often significantly less expensive than other methods, transit times cannot be precisely estimated and delivery dates cannot be guaranteed. We hope this helps explain the reasoning behind our Econoship transit time!

Georgia
1 review
0 helpful votes
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While their part selector was useful and surprisingly effective, given how many products they support, their customer service has been awful. Order placed before shipping cutoff, five days later, three business days, we still don't have our fridge parts. I see they shipped from a nearby city, that they have for some reason been diverted 800 miles away, and I call. Get through their lousy automatic customer service system, speak with Nichole and then confirm with Brittany: PartSelect won't replicate the order for me to pick up myself, even though it shipped from an hour's drive away. They won't re-ship because the tracking has updated, even though it seems to be moving to a different city entirely.

I'm very unhappy with their customer service, and regret using them.

Date of experience: March 4, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience. We apologize but we do not have locations where you can pick up your orders yourself. We have also located your order and show that you chose our EconoShip method, which starts out with FedEx SmartPost and delivery is usually with the US post office. Delivery time can take 3-7 business days. There were other shipping options you could have selected but you chose the Economy rate. If you choose to order with us again and are in need of a faster delivery time, may we recommend one of the other options for delivery. We apologize for any inconvenience.

South Carolina
1 review
0 helpful votes
Follow Henry B.
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PartSelect made it easy for me to solve the problem, find the correct part and the video made it easy to see how to do the repair.

Date of experience: March 1, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback.

Connecticut
1 review
0 helpful votes
Follow Dan P.
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partselect.com is the go to store for oem parts the right part for right price. partselect.com always has parts in stock.

Date of experience: February 24, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.

Tennessee
1 review
0 helpful votes
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Always dependable
February 16, 2024

The door latch to my Maytag dishwasher stopped working. I went to the Partselect.com site to enter the model number of the washer, ordered it and received it withing three days. I viewed the replacement procedure on the site to remove the old and place in the new. Now, all is well and I would strongly recommend Partselect.com.

Date of experience: February 15, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.

Connecticut
1 review
0 helpful votes
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Review for drip pans
February 5, 2024

I ordered 4 drip pans for burners and was able to find them easily on this website. They shipped in reasonable time and parts were protected with good shipping materials.

Date of experience: February 2, 2024
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada