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PartSelectReviews 2,146

3.2

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PartSelect Reviews Summary

PartSelect has a rating of 3.2 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Wyoming
1 review
0 helpful votes
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The actual icemaker works great, but not included was the tray for the ice and the wire shelf. SO I had to improvise. I could not order the tray and shelf separately and spent an hour on the phone trying to find it.

Date of experience: December 1, 2021
Colorado
1 review
0 helpful votes
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I was very frustrated with a Frigidaire dishwasher that I purchased as the original parts on the top rack barely made it a year. Looked at the warranty and no luck did not cove the part and aggregation that I experienced with the top rack of this dishwasher falling and with many dishes lost throughout the process. Thankful in my search I was able to find just what I needed for parts select and within minutes my aggravation was gone and now two weeks in and no lost patience or dishes. The site was easy to use and fast on delivery. Give them a try if you need dishwasher parts. I know I will be using them again in the future.

Date of experience: November 30, 2021
Rhode Island
1 review
0 helpful votes
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Great site for ordering parts
November 29, 2021

The website is amazing. If you have more Model it only takes a few moments to get the part you need. I needed a pump for my washing machine and was able to get the right part in just a quick few minutes. Even better is when I got the email for the part I ordered it came with an installation video to help me along with replacement.

Date of experience: November 28, 2021
California
1 review
0 helpful votes
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Ice maker
November 24, 2021

Bought an ice maker from these folks. Came with no instructions. But easy to install. There were three screws. Heck a happy to have ice again. Fast delivery. Inexpensive. And there was an indefinite wait with Kenmore - so I'm happy I didn't have to buy a new refrigerator. Haha!

Date of experience: November 23, 2021
District of Columbia
1 review
0 helpful votes
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I made an order to buy dishwasher parts from PartSelect on Monday, The website shows the part will be ship out within the same day if you put order within the following 7 hours. That means I put the order early in the morning. And the shipping selection is 2-3 days. ( They have options: 3-7 days, 2-3 days, and next day delivery). After put a order and pay full amount of price and shipping fees which is about 20% of the products price. Today (Tuesday 11/23) I got email from Fedex to tracking the order which show me the arriving day will be next Monday which is 7 days from the shipping day. I question the shipping handling is not match to the order to the customer service? Their answer said the shipping date is really not guaranteed, It maybe delayed by the carrier. I am not satisfied with their answer. This will be the last order I make from PartSelect.

Date of experience: November 23, 2021
Florida
1 review
0 helpful votes
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Perfect
November 23, 2021

I am happy with my piece. It fitted perfectly. The costumer service by phone was amazing. I don't speak English very well, and the girl which attended me was very patient and helped me a lot. Thanks

Date of experience: November 22, 2021
New Jersey
2 reviews
0 helpful votes
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The perfect replacement that no one else had
November 21, 2021

The wire for my wife's very ancient mixer came apart from the mixer. I looked all over for a replacement. No one else had the exact part for the exact model. I ordered it and expected it would take a while to get it. To my surprise it came in 24 hours. I had to shave the part that holds it onto the frame, but that was a relatively easy job. Otherwise it fit perfectly and functioned wonderfully. It looks as if i never replaced it, it looks like original. My wife thought about buying a new mixer, so the purchase of under $25 saved me hundreds of dollars!

Date of experience: November 20, 2021
South Carolina
1 review
0 helpful votes
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The website was very easy to navigate. I was able to put my range make and model and it gave the exact replacement part I needed. The part arrived in a few days in perfect shape

Date of experience: November 18, 2021
California
1 review
0 helpful votes
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Exactly what I needed
November 18, 2021

Nicely detailed exploded view parts illustrations and part descriptions. Made ordering easy. Well done procedure video for this fix (washer tub springs, snubber and drive belt). Although I did have to look at another video to correctly put the belt on. There isn't any reference in the spring replacement video about reattaching the drive belt. I was replacing it anyways, so it all worked out. I may have found my best go-to place for appliance parts.

Date of experience: November 17, 2021
Oklahoma
1 review
0 helpful votes
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Needed two drawers for 10-year refrigerator and PartSelect.com came through with reasonable price and fast shipping. Highly recommend.

Date of experience: November 16, 2021
Michigan
1 review
0 helpful votes
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Good site
November 17, 2021

Got the right part which I didn't from another site. It came very quickly. Would order again from here!

Date of experience: November 16, 2021
Missouri
1 review
1 helpful vote
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Right part real quick
November 17, 2021

Got belt for washing machine. Received the correct belt and got machine up and running again. Shipping only took 3 days s it came quickly.

Date of experience: November 16, 2021
Florida
1 review
0 helpful votes
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The ice maker went out on our older model Kenmore refrigerator. PartSelect.com was the only place we were able to find a replacement. Ordering was a breeze. Shipping was fast. It is installed and working beautifully.

Date of experience: November 16, 2021
Virginia
1 review
0 helpful votes
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Found it!
November 15, 2021

We are selling our house and needed to replace a broken detergent tray for the washing machine. I was able to find it on PartSelect! Just looked up the Model # and it arrived in a couple of days. Fit perfectly!

Date of experience: November 13, 2021
Illinois
1 review
0 helpful votes
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Dryer belt
November 15, 2021

Our dryer belt busted and after calling all the parts areas in our area no one had it available. Went online and ordered from Partselect.com. Belt showed up in about 7 days and I also noticed on the website it had a link to the YouTube video on how to replace it. Was very easy to follow and had it up and running in about 30 minutes.

Date of experience: November 12, 2021
Pennsylvania
2 reviews
0 helpful votes
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I needed a baking element for my 1993 Kelvinator electric range. I put the model number in on the website and it found my exact part. It shipped ver quickly. Within a few days, my oven is repaired.

Date of experience: November 12, 2021
Michigan
2 reviews
0 helpful votes
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Got part we needed
November 12, 2021

We found the exact part we needed for our Kenmore refrigerator. It arrived in a reasonable amount of time, and I was easily able to install it. I was very pleased with the end result.

Date of experience: November 12, 2021
Texas
1 review
0 helpful votes
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The bin that holds the ice cracked. I found the part using the refrigerator freezer model number. It was in stock and I had the new one in 2 days. I found their installation video and after a couple of try's the new bin was in and working.

Date of experience: November 11, 2021
North Carolina
1 review
0 helpful votes
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Hard to find parts
November 11, 2021

If you got an appliance or tool you need a part for, don't throw it out, get that impossible to find part from partselect.

Date of experience: November 10, 2021
Massachusetts
2 reviews
0 helpful votes
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Easy Fast and Accurate
November 11, 2021

Part select made it so easy for me to find the part I needed. It was reasonably priced and arrived quickly. I was able to self install it! I needed the missing plug to protect my freezer thermostat. Easy Peasy! I'm genius…

Date of experience: November 10, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada