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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Overall easy process, have both my vehicles registered in their website so it's filters to the compatible parts.
Fast and easy.
I ordered the parts on the 10th and they showed up on the 15 even after a long weekend. The box was a bit beat up but I think that is more from Purolator. Over all I'm quite happy with Parts Avatar, never had a problem.
Hi,
Thank you so much for taking out time to share your feedback. Your feedback is duly noted. Please feel free to reach out to us at [email protected] if you face any issue with the received parts. Looking forward to serving you again in the future.
Livraison rapide, très belle expérience
Merci
Matthieu
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Love the easy selections of parts and great having them show up at my door
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Good prices, fast delivery, easy to look up parts, couldnt find a better deal anywhere, even wholesale at my local parts store
Hi,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
User friendly website. Easily found the needed parts. Excellent shipping and packaging.
Hi,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
They are giving quality product at good price compared to other shops
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
I purchased brand new complete strut assembly's for my Ford Edge. They arrived fairly quickly but were defective. The strut tops were not assembled correctly which caused the bearing to bind and pop when turning. I had to pay an additional 1000 dollars to repair and now Parts Avatar will not refund. I normally don't leave reviews however people need to know that your buying very low quality parts and that Parts Avatar won't stand behind there product. You are better off spending more money and going to anywhere else. Be warned!
Hi,
We are sorry that your experience did not meet your expectations. As I have checked, your case has already been escalated and a refund for your returned parts has been processed on 9th November, 2023. Please reach out to us at [email protected] if your still have any issues and we will resolve it for you. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
Like the title said, I needed a muffler for my Nissan Versa. The price was way cheaper than most sites, and about 30$ cheaper than the next one. The shipping was fast enough, about 3-4 days, and as it was originally planned. I'm totally satisfied from this first buy. I'll always look here when I need some car parts.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
The part was the right fit and works well it was just a little pricey especially after shipping it almost doubled In price. For a small plastic item it shouldn't cost so much.
Hi,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Terrible customer service. It's a shame finding out now after years of being a loyal customer. I find myself with an issue returning a part and absolutely no one was able to help me what's so ever. Deliberately not answering my enquiries and avoids answering me in a timely manner.
Very disappointed and will be closing my account with then. A 1000 parts store exist in the world and I'd recommend you to go somewhere else.
Hi,
We are sorry that your experience did not meet your expectations. This is not the service we aspire to offer. As I have checked, your case has been escalated and our team has reached out to you over mail to help you. Please share the required details with them at [email protected] and we will quickly resolve your issue. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
I made my order on Wednesday night and I got it on Monday. My parts came in good condition. Thank you for your service.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Have ordered several times from Parts Avatar. Have always found what I am looking for, selection and price always good, and delivery very prompt.
Hi,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Ordered a starter for my truck. It arrived at my doorstep in a couple of days. Very easy ordering, good selection of parts and vendors. Once the starter was installed I returned the old starter in person to Brampton for the core deposit. Smooth transaction. Only difficulty was finding the storefront, but I think the website and the store have better signage now with directions to the storefront.
Parts avatar is my #1 place to shop for auto parts
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
I ordered my parts on a tuesday got them on saturday and live in the middle of the country
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
Problem free. Took a while to pick and came very fast once that happened. Online chat verified my items where almost ready to ship.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Fast and free shipping and great prices!. How could you go anywhere else?
Hi,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Fast shipping, excellent service, great product selection and competitive prices, 5 stars.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Very good service. And good price, I like to order from. Parra avatar
Hi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Le site Web est facile à utiliser.la variété des marques, des produits sont faile à trouver pour les associer à un vehicule. Les rabais sont également faciles à identifier.
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!