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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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First time ordering from Parts Avatar went very smoothly. The website is easy to navigate, prices are very reasonable, shipping was fast and accurate, and the part I ordered was correct. Will be back
Buyer beware…wanted to buy brake kit as it said "free shipping" at checkout. Paid and credit card charged, thinking my brakes were on the way BUT then we got email several days later saying it's extra $144 to ship! Wow, now we are cancelling order…found another place cheaper.
Hi,
We are sorry that your experience did not meet your expectations. We would like to inform you that we provide free shipping on orders at and above CAD $99. However, in certain cases where the carrier asks for a little extra amount to deliver the order at an address, a certain shipping charge is applied. As checked, your order has been cancelled and refunded as per request. Rest assured that your feedback is duly noted. We will also make sure that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Had my parts on time great service. I recommend grabbing all your car needs here as they deliver as promised
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Was very pleased on the price point of this product and how fast shipping was!
Currently getting installed as i type
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Everything went smoothly. Parts Avatar kept me informed of the progress every step of the way. Reasonable price and proper part
Hi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Part took no time to get to my home and come directly to my home.
Hi Jessica,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Parts where received ahead of scheduled arrival, and we had it was Family day weekend!
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
I ordered brake kit for my Hyundai Elantra and i got it in really good price and moreover the order was delivered to me within couple of days
Hi,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I was able to find parts that I needed on your website with several quality options for most.
Hi Tim,
Thanks alot for taking out time to share your feedback. Please be assured that a discount has already been processed from our end manually. Please feel free to reach out to us at [email protected] if you still have any concerns. We will be happy to resolve your issue. Looking forward to serving you again in the future.
Very easy website to navigate and order parts. Delivered early and accurate
Hi Greg,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Fast shipping and great selection.
Very happy.
I've already placed a second order.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
As usual I found the parts at a pretty good price, easy to purchase and quick delivery! The parts were right and work great. Thank you
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
I ordered same part from detroit axle on dec. 13 2023 stil by Jan.26th had not received - looked up part again found parts avatar- Ordered Sun. 28th, & RECEIVED IN 2 DAYS Jan. 30th-- IMPRESSIVE & A CANADIAN COMPANY!- If i need ANY CAR PARTS -I will Now Order from Parts Avatar! Thank You!
Hi Kevin,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
It came faster than i thought it would. Look forward to buy from here again!
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Fast delivery, good quality, accurate but this review process is garbage
Hi,
Thank you for sharing your feedback. Looking forward to seeing you again soon.
Hi Denis,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Product looks good. Very fast shipping with tracking provided.
Would highly recommend.
Hi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
The site was the easiest I have dealt with, no gimmicks to deal with. Fast to recieve orders and no hassle
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!