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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent products and great service along with speedy shipping.
Went well. No issues at all. I ordered the parts, was sent the invoice etc, paid and all went through
Hi Joe,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Great and accurate on purchase items specified at on-line sales pages, as well as fast and efficient in receiving them.
Hi Tony,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Sometimes parts aren't the right ones... very frustrating returning and re-ordering.
Not this time.
The shock absorbers fit.
Knowledgeable employees, asked the right questions.
Will be an Avatar customer as long as the right parts arrive and on time.
Thanks
Hi Don,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.
My wife's car needed a block heater. Ordered one from Parts Avatar. It came in a couple of days with no issues. It was a straight, smooth forward deal and the price was very reasonable. My wife is smiling again!
Hi Brian,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Quick! Cost effective! Reliable! Very much appreciate your service. Have used a number of times, and will be my go-to for automotive parts.
The parts arrived on time and as discribed. Fixed my issues and got me back on the road without breaking the bank.
Hi Dave,
It's so great to know that you have a wonderful experience shopping with us. We hope to serve you in the future too!
Works good, the blower fan does have alittle noise to it compared to the original but the for the price difference I am happy with it.
Hi Kevin,
Thank you so much for sharing your valuable feedback with us. We are looking forward to doing business with you again.
Ordered some brake hardware and caliper bracket bolts. They were quickly shipped out and I recieved them in less than a week
HI Remy,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Hi Paul,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Good I had an easy time finding parts info! The pictures where very helpful in making sure I had ordered the right part! The delivery time was faster than expected! Overall my experience was good
Hi John,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Parts were very easy to find and satisfied on time delivery. Quality of parts are very good
Hi Tim,
We are glad to know your experience in doing business with us. Thank you for your feedback!
My order was received in a timely manner, as advertised and a priced reasonable.
Thank you.
Hi Brad,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Best price I could find, decent but not fast delivery time. Will definitely use them again soon.
Hi David,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Awesome experience, great communication, and tracked my package all the way to my house too no issues
Hi Douglas,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.
Over the past couple of months I have spent a lot of money with Parts Avatar. On more than one occasion I was sent wrong parts. In spite of many enquiries I still have not been refunded, while some orders appear to be "lost". There is no communication from Parts Avatar in an attempt to help resolve these issues. I am utterly disappointed.
HI Robert,
We are very sorry for the experience you've had with us. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
I purchased wiper blades for my car, and the rear windshield wiper - which was recommended and suitable for my car- was too long and has caused some scratches on my windshield. The front driver side wiper blade was also recommended and it does not do a good job of clearing precipitation from my windshield. I was pretty excited to support this Canadian company, but I'm disappointed with the quality of the product and the accuracy of the product suitability.
Hi Michael,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Two weeks waiting for simple brake parts. Still not shipped. Chat person says package is packed should ship shortly. No Sam, correct answer is, they're leaving today! I honestly doubt that my order is ready. Last time I order from these guys.
Hi Steve,
We are very sorry for the experience you've had with us. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Wiper blades ordered for a 2003 CLK - site said 'these' will fit. I wasn't looking for a fit according to size (I can read an owner's manual or use a measuring tape). I needed a specific fit to the original wiper arm - the ones i got were standard, run-of-the-mill 4 different adapters, etc. They did not fit - not possible to install. I had no choice but to pull out the rubber and replace the ones in my old blade. Rather disappointing as my blades themselves are getting rusty. Rubber is good quality, though.
Hi Joe,
We are very sorry for the experience you've had with us. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Hi Serge,
Thanks a ton for sharing your experience with us. We hope to serve you in future too
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tim,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!