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PaintScratch

4.6

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From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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7,810 reviews

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Wisconsin
1 review
0 helpful votes
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Slow delivery
January 26, 2025

Took a long time till I received my order. Also didn't give any shipping details for quite awhile then when it shipped it took 10 days to get. For the price of shipping it should have not took as long

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Great buying experience
January 25, 2025

Haven't used the product yet, but the buying experience was excellent. Easy to purchase on website. Great post-purchase follow up

Date of experience: January 15, 2025
Washington
2 reviews
0 helpful votes
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Yellow touch up paint
January 25, 2025
Updated review

I ordered one can of paint, and it matched perfectly. I needed a little more so ordered 4 more cans of the same color sunflower yellow. 3 of the cans came out yellow, but one can had a green tint to it very noticeable. I will not go back and do it again I would have to sand it back down reprime and hop that all the paint would match.

Date of experience: January 2, 2025

Repair 1972 Corvette and paint
November 29, 2024
Previous review

Very easy to use web site I will keep this on my list The paint matched great very happy with the paint would perches it again.

Date of experience: December 11, 2024
Washington
1 review
0 helpful votes
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Everything went as expected.
January 25, 2025
Updated review

It was easy to find the color I required and easy to order. Delivery was quick.

Date of experience: January 15, 2025

Exact color match - great delivery time.
September 30, 2024
Previous review

Looked up my car using the drop down, and found the paint for my year, model. It was as easy as it can get. Thank you.

Date of experience: September 19, 2024
California
1 review
0 helpful votes
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Multiple Projects
January 25, 2025

I have used PaintScratch for multiple projects and up to this point the colors have been spot on. All cars have been Classic Vehicles which is a challenge, but I am always impressed.

Date of experience: January 15, 2025
District of Columbia
1 review
0 helpful votes
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I have ordered the color on my car twice from other companies and did not receive the correct color. I finally received the correct color and easy to pick it out.

Date of experience: January 14, 2025
Massachusetts
1 review
0 helpful votes
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Shipping was a little slow but other than that 100% satisfied. Would ship here again

Date of experience: January 14, 2025
Kansas
1 review
0 helpful votes
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Ordered paint, it showed up, it matched, what a crazy concept! I painted the part and sold the vehicle! What a deal! Then the emails started, did you get your paint? Review!, hey, did you fill out the review yet! Hey, did you get your paint? Did it match? It must be so hard now for a company to do what you pay them to and call it a day lol. I'll buy again when neeeded

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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Great Service
January 23, 2025

I haven't used the spray paint yet because I am waiting for warmer weather before I start repainting the bumper on my 2015 CX 5. But the ordering experience was great. The product arrived in a timely manner in good condition. It was packed very well to protect. Based on the great communication after the transaction, I believe that customer service at Paint Scratch is and will be excellent. Looking forward to using the product in a month or so.

Date of experience: February 3, 2025
Missouri
1 review
0 helpful votes
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Haven't used it yet.
January 23, 2025

Too cold to proceed with job. But looks like everything in the kit I ordered.

Date of experience: January 12, 2025
New York
1 review
0 helpful votes
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A Satisfied Customer
January 22, 2025

Got exactly what I needed for my project, couldn't be happier with the result. Will definitely do business with you folks again, thank you very much!

Date of experience: January 15, 2025
Arizona
1 review
0 helpful votes
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Good Match, easy to use
January 22, 2025

Web-site was easy to use. I put in the VIN, and it found my color accurately

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Very good
January 22, 2025

Every thing smooth and full explanation people were great. Service is great. Product is great.

Date of experience: February 2, 2025
New York
1 review
0 helpful votes
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Easy selection. If the repair job goes as easy as purchase, that would be great. Have not used yet due to extremely cold weather.

Date of experience: February 4, 2025
Washington
1 review
0 helpful votes
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Great
January 21, 2025

Great place to find paint that matches your car or truck. Whatever the age of vehicle these guys match your paint!

Date of experience: January 11, 2025
Nevada
1 review
0 helpful votes
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Quick reliable service
January 20, 2025

Paint color is right on and I have made several purchases without any problems.

Date of experience: January 10, 2025
North Carolina
1 review
0 helpful votes
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Very well done!
January 20, 2025

Easy to order specific paint. Paint matched perfectly.
Delivered prior to expected arrival.
Extremely satisfied! This is the second time I used PaintScratch. Excellent experience both times.

Date of experience: January 10, 2025
California
1 review
0 helpful votes
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Have a 2019 tundra crewmax that I wanted to paint match my handles. 8W2 color code is a tough one to match. First batch they sent out was a little too dark. Took maybe a full week to send back and receive the proper color that matches perfectly. 5 stars will be ordering more paint from them!

Date of experience: January 10, 2025
California
1 review
0 helpful votes
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Paint delivery review
January 19, 2025

Very proactive and speedy delivery! On time and in good conditions.

Date of experience: January 9, 2025
Virginia
1 review
0 helpful votes
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Not a novice. I have adequate experience with spray painting using guns and cans. My experience with the paint quality was excellent. Paint went on smoothly with good coverage and spray pattern.
I ordered a tricoat system and the midcoat was good. Could use a little more pearl flakes. But the base coat was a little off-color. It appeared to be two shades darker than the original paint. I have taken fading and wear into consideration even though car is garaged at home. I used it anyway as it is definitely an improvement over the damaged paint. Repair area is obvious and is conspicuous. May need to cover it with a decal as I cannot afford to purchase new or different paint.

Date of experience: January 9, 2025