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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordering was very easy and informative and delivery was prompt
Great service! We know it can be matching let alone finding paint to match motorcoaches, especially older models, but You all did a great job. It's perfect. Thank you so much.
The color was a perfect match so I'm pretty happy with that. My only complaint is the application system. The brush was far too small so it made it quite difficult to cover the area. Other than that, it worked out well.
Easy to find what I needed. I won't know about the accuracy of the paint match, or ease of application, until I actually need to use it.
Very good. Found the current paint code. The original code on vehicle is no longer recognized.
Good Paint, easy to order, good price. Will be back again! Thanks
I have my online purchase deliveries shipped to my work address because my (dumb) dog barks at the delivery people at home so they leave packages on my front lawn and then they get rained on. My credit card bill goes to my home address, and I had to change that address to my work address so you would ship it to my work. Then my credit card bill came to my work address (not good) so I had to change my credit card billing address back to my home address. I would recommend to you that you validate an alternate shipping address another way (either by a phone call or email).
I didn't know if ordering paint bottle or the pen, and for small paint chips or scratches the pens work good. The paint match was great.
Very Good. We were able to figure out the color codes, and using my special skills with color - I purchased a couple more that I think I can use on what appears to be and ORANGE coach. Thank You Kindly, Deb
Found a Pontiac Red (~1975) that looks like a great match. I hope that I ordered enough, but feel confident with this service that I won't have problems if I need more.
Very proactive about keeping you updated on when and where your shipment is
They got a great system to make sure you get the correct paint for your car and it came faster than I expected. Definitely going to order more in the future.
Good so far, good quality products and delivery information, excellent customer service.
Paint always matches good and fast delivery packaged well not priced to bad
Paint pen works well. Glad to support your business. Would recommend to anyone needing quick touch up for their vehicle.
Way too much money for shipping 12 oz of material! Also, I was displeased because it was a flat paint and makes my car look like it was painted by an amateur.
Appreciate the quick order fulfillment and follow up that I had received the item. I'm sure the product will be exceed expectations.
I mixed paint thoroughly and applied as directed by the color match was darker. It was too much of a hassle to mail back color samples to get a refund.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members