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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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I mixed paint thoroughly and applied as directed by the color match was darker. It was too much of a hassle to mail back color samples to get a refund.
This is my second purchase for this car and color, but overall it is my fourth time I have purchased. Super easy and the mix is usually super close. I will buy again if needed.
Now that I've confirmed the paint match and used up the first can, I am ordering more paint to finish the job. It would be great to have an "order again" function to simplify the process and make sure that I am ordering the correct product.
I had some technical questions about ordering the right product, which the customer service answered promptly and effectively.
I needed paint for my 85 Chevy C30. They had the matching color. I need to order more.
I received my order fast and the color was perfect. I would recommend this company for your auto paint need.
Prompt shipment, however this is the second time the paint doesn't match the vehicle, and the manufacturer paint code was provided both times (brush and aerosol). It is much too light regardless of how many coats of paint and clear coat are used.
The only place that would even consider trying to match a 1980 Citroen. Spot on.
The experience was easy and quick to secure the items I needed.
I easily found everything I needed, placed it in the cart and placed my order without a problem.
I easily found everything I needed, placed it in the cart and placed my order without a problem.
I had a bottle that was crushed during shipping. Contacted Paintscratch.com and they sent a replacement no questions asked. The colors are always spot on as well.
The paint is perfect, and Can is of good quality.!
Easy to find what i needed. Instructions for use very helpful.
Have not been able to use pa t yet because it has been too cold.
My order for a 1989 paint code was fulfilled quickly. The paint and clear coat was a good match with clear instructions, resulting in a professional looking result.
Very helpful website, it walks you through everything you need and if you walk away for a while it doesn't delete your whole cart.
I haven't used the product yet but as far as I can tell it is all excellent quality.
Perfect paint match. Super happy with the color match out of the rattle can.
I would do business with them again. I have great experience with them in the past. Good prices.
Very instructive on how to find color code on vehicle. Easy to order products.
The product is as advertised. It is good quality and an excellent color match.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

